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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Easy to deal with, very helpful and pleasant.

I was dreading looking into a more affordable Home insurance but found Policy Expert straight forward and helpful, pleasant on the phone too when I requested a paper copy of my polcy as I'm not good on tech. Reviewed on: 24th August 2023

Cheap

The best premiums for home insurance in the country. It's pretty dead and probably never pays when you need it generally, so at least these guys keep it cheap Reviewed on: 24th August 2023

Brill value for money

I wished I went to the website first excellent service, brilliant prices would highly recommend this service to friends and family with full confidence in their future requirements Reviewed on: 24th August 2023

Great policy

Completed transaction on line with no problem. The site was simple to navigate and understand. Great value for money and for peace of mind, this is now my second year with this great and competitive company. Reviewed on: 24th August 2023

Great cover for the price

Policy expert offers great levels of cover at very reasonable prices Reviewed on: 24th August 2023

Just an excellent product

Hassle free insurance at a great price Reviewed on: 24th August 2023

Unusual for insurance.

Unusually for an insurance company our policy went down on renewal so why move elsewhere. They don't bug me with offers all the time which suits me too. Reviewed on: 24th August 2023

Best price by miles.

My home insurance with policy expert was by far the cheapest. I was sceptical and asked them. I was told that they do things differently to other insurers. They "know" the property and the area. Other insurers may not want the business. Very helpful. I will stick with them at renewal. Reviewed on: 24th August 2023

Hassle-free experience

Very easy to set up, excellent regular communication ever since. Reviewed on: 24th August 2023

Good service

Staff are extremely helpful and friendly. Questions answered efficiently. Short wait times when I’ve called Reviewed on: 24th August 2023

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