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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Claim for garden wall

My front garden wall was destroyed by a drunk driver, policy expert reviewed the damage and gave me the money to get it rebuilt within days. I felt secure again, amazing service! Reviewed on: 24th August 2023

Insurance made easy

Since taking out a home policy I have kept with Policy Expert because as their name suggests they are experts in finding the right cover at the right price and making renewal so easy. Reviewed on: 24th August 2023

Best Home Insurance company

I have been the customer for few years now and I am really happy with the services. Highly recommended. Reviewed on: 24th August 2023

Easy to follow policy

Navigating the webpage was really simple and straightforward compared to other providers, happy with the policy Reviewed on: 24th August 2023

Good value for money

Having shopped around for home insurance, I was very impressed with what cover you received for the price,plus very easy to purchase. Reviewed on: 24th August 2023

Perfect experience

Perfect experience every time I have used Policy Expert over the years. Their insurance offering and customer service is second to none. Always providing the best deals I have found and willing to help at every stage. Reviewed on: 24th August 2023

Great Value and Offering

Great Value and Offering compared to our previous company Reviewed on: 24th August 2023

Value for money

Been with them for 2 years running Reviewed on: 24th August 2023

Fantastic company

I had a house fire and Policy Expert looked after me completely. I was really overwhelmed and they took care and were considerate. It was really amazing. Reviewed on: 24th August 2023

Great service, would recommend!

I switched to Policy Expert to find a better deal for my home insurance policy and it was super easy to set up, very affordable and overall a great experience. Reviewed on: 24th August 2023

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