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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Good value for money

5
Having shopped around for home insurance, I was very impressed with what cover you received for the price,plus very easy to purchase. Reviewed on: 24th August 2023

Perfect experience

5
Perfect experience every time I have used Policy Expert over the years. Their insurance offering and customer service is second to none. Always providing the best deals I have found and willing to help at every stage. Reviewed on: 24th August 2023

Great Value and Offering

5
Great Value and Offering compared to our previous company Reviewed on: 24th August 2023

Value for money

5
Been with them for 2 years running Reviewed on: 24th August 2023

Fantastic company

5
I had a house fire and Policy Expert looked after me completely. I was really overwhelmed and they took care and were considerate. It was really amazing. Reviewed on: 24th August 2023

Great service, would recommend!

5
I switched to Policy Expert to find a better deal for my home insurance policy and it was super easy to set up, very affordable and overall a great experience. Reviewed on: 24th August 2023

Very pleased

5
I am new to Policy Expert and was very pleased with their price and coverage. All was easy and smooth. Reviewed on: 24th August 2023

Very good competitive rates

5
I have found this company very good their prices are very competitive and best of all they don’t punish you for loyalty by increasing the price massively each year. It is always a reasonable amount. We definitely recommend this company Reviewed on: 24th August 2023

Value for Money

5
Best price and service comparison to other companies qoute Reviewed on: 24th August 2023

Good cover at a great price

5
Quick and easy to use .very competitive quote Reviewed on: 24th August 2023

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