Smart Money People Logo

Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

Review Policy Expert : Home Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home Insurance reviews (9124)

Great

5
Excellent service! I recommend them, easy to apply Reviewed on: 24th August 2023

Value

5
Everything I require in this policy. Reviewed on: 24th August 2023

Good

5
Happy with home insurance policy Reviewed on: 24th August 2023

Indifferent

3
Until a claim is made, it's hard to review. If Policy Expert are not hellbent on ripping off customers and getting out of paying through vaguely worded policy documentation, then they are already far in the lead of other insurers. Reviewed on: 24th August 2023

Great insurance

5
Very easy to take out the insurance and great cover. Reviewed on: 24th August 2023

Peace of mind home I surance

5
It's difficult choosing home insurance nowadays and I spent a considerable amount of time this year considering which insurance company to go with. I did not choose the cheapest quote and I found that policy Expert provided everything that we required at a reasonable price. I am delighted so far with both the policy and communication with them. Reviewed on: 24th August 2023

Good customer service

5
I was tempted to move to another insurance provider this year but had a really helpful chat with an advisor who gave me a good deal so I was happy to stay with Policy Expert Reviewed on: 24th August 2023

Easy quotation process

5
Quotation process was straightforward and the price was good value. Reviewed on: 24th August 2023

Amazing service

5
I can't fault the service we have received everything is quick and easy giving us clear details of the policy so we know what we are buying. The biggest bonus is it's always at the cheapest price. Reviewed on: 24th August 2023

Great company!

5
This is my second year with policy expert who my dad recommended having had cover with them last year. The prices were affordable and the cover just what I needed. The renewal came through and they beat it which was even better. All the online chats I’ve had the staff are friendly and professional and have helped me in a timely manner! Thank you policy expert! ☺️ Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products