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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Value for money

I was shopping around for a buildings and contents insurance policy and came across Policy Expert. It was an easy site to use and the premium was bar far the cheapest Reviewed on: 24th August 2023

Best Value for Money.

Done the usual comparison sites and for Value for money for the cover I required Policy Expert were Champs. Reviewed on: 24th August 2023

Insurance Made Easy

Simple easy and affordable insurance Reviewed on: 24th August 2023

Cheap and very cheerful!

Not only were Policy Expert the cheapest quote they have the friendliest communications of all the insurance companies I’ve dealt with. I am extremely happy with my policy with them and I would recommend to anyone! Reviewed on: 24th August 2023

Great value for money

Policy Experts give me the cover I need at an excellent price, would definitely recommend Reviewed on: 24th August 2023

Happy customer

Have stayed with this company for last few years as they have always been very competitively priced for comparable cover. Never had to make a claim so can't comment further. Reviewed on: 24th August 2023

Excellent company

I have been with Policy Expert for about 8 years and am so impressed with them that I don't even try to look for another company. I have a very positive experience with a claim I made when I was burgled and the customer service people are always polite, friendly and helpful. Reviewed on: 24th August 2023

Claim for garden wall

My front garden wall was destroyed by a drunk driver, policy expert reviewed the damage and gave me the money to get it rebuilt within days. I felt secure again, amazing service! Reviewed on: 24th August 2023

Insurance made easy

Since taking out a home policy I have kept with Policy Expert because as their name suggests they are experts in finding the right cover at the right price and making renewal so easy. Reviewed on: 24th August 2023

Best Home Insurance company

I have been the customer for few years now and I am really happy with the services. Highly recommended. Reviewed on: 24th August 2023

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