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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Very pleased

I am new to Policy Expert and was very pleased with their price and coverage. All was easy and smooth. Reviewed on: 24th August 2023

Very good competitive rates

I have found this company very good their prices are very competitive and best of all they don’t punish you for loyalty by increasing the price massively each year. It is always a reasonable amount. We definitely recommend this company Reviewed on: 24th August 2023

Value for Money

Best price and service comparison to other companies qoute Reviewed on: 24th August 2023

Good cover at a great price

Quick and easy to use .very competitive quote Reviewed on: 24th August 2023

Very professional and helpful nothing too hard

Very polite and friendly very helpful from start to finish. Would recommend Reviewed on: 24th August 2023

Renewal cost

I usually check with a comparison site before I renew, but Policy Expert have still come out as the best value. Reviewed on: 24th August 2023

Great

Excellent service! I recommend them, easy to apply Reviewed on: 24th August 2023

Value

Everything I require in this policy. Reviewed on: 24th August 2023

Good

Happy with home insurance policy Reviewed on: 24th August 2023

Indifferent

Until a claim is made, it's hard to review. If Policy Expert are not hellbent on ripping off customers and getting out of paying through vaguely worded policy documentation, then they are already far in the lead of other insurers. Reviewed on: 24th August 2023

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