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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9156)

Easy to follow policy

4
Navigating the webpage was really simple and straightforward compared to other providers, happy with the policy Reviewed on: 24th August 2023

Good value for money

5
Having shopped around for home insurance, I was very impressed with what cover you received for the price,plus very easy to purchase. Reviewed on: 24th August 2023

Perfect experience

5
Perfect experience every time I have used Policy Expert over the years. Their insurance offering and customer service is second to none. Always providing the best deals I have found and willing to help at every stage. Reviewed on: 24th August 2023

Great Value and Offering

5
Great Value and Offering compared to our previous company Reviewed on: 24th August 2023

Value for money

5
Been with them for 2 years running Reviewed on: 24th August 2023

Fantastic company

5
I had a house fire and Policy Expert looked after me completely. I was really overwhelmed and they took care and were considerate. It was really amazing. Reviewed on: 24th August 2023

Great service, would recommend!

5
I switched to Policy Expert to find a better deal for my home insurance policy and it was super easy to set up, very affordable and overall a great experience. Reviewed on: 24th August 2023

Very pleased

5
I am new to Policy Expert and was very pleased with their price and coverage. All was easy and smooth. Reviewed on: 24th August 2023

Very good competitive rates

5
I have found this company very good their prices are very competitive and best of all they don’t punish you for loyalty by increasing the price massively each year. It is always a reasonable amount. We definitely recommend this company Reviewed on: 24th August 2023

Value for Money

5
Best price and service comparison to other companies qoute Reviewed on: 24th August 2023

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