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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Does what it's supposed to

5
Been using policy expert for a couple of years now, does what it's supposes to no worries Reviewed on: 24th August 2023

Great policy, fantastic prices and friendly customer services

5
Policy expert offer a great home insurance policy at a very competative rate. The customer service team are very helpful and friendly whenever called upon. Reviewed on: 24th August 2023

Great company

5
We have numerous insurance policies with Policy Expert and have always found them to be competitively priced and on the occasion we have had a query the team were friendly and answered all of our questions. Reviewed on: 24th August 2023

Home insurance you can trust

5
Easy to see what you are buying, no hidden extras Reviewed on: 24th August 2023

Great service at a great price

5
After searching for the best home insurance, I came across Policy Expert. Offering comprehensive cover with everything needed at great prices. The process was quick & simple to start the policy & I've had nothing but great customer service from them. 100% reccomend. Reviewed on: 24th August 2023

Easy to deal with and extremely competitive

5
I've been with policy expert for years. They are very easy to deal with . Happy to help, and extremely competitive. Would fully recommend. Reviewed on: 24th August 2023

Efficient & value for money

5
Been with policy expert for 3 years. Always come out top on comparison websites! Value for money. Good communication and prompt response. Reviewed on: 24th August 2023

Professional service at a competitive price.

5
Policy expert go the extra mile to make there customers smile . Reviewed on: 24th August 2023

Competitive Prices and Great Service

5
Every year I am able to get a competitive price in comparison to other insurance. Thankfully we haven't had to use the policy but there are added extras that give us comfort and would use again! Reviewed on: 24th August 2023

Good company

5
Good staff, prices and products. Reviewed on: 24th August 2023

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