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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

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Policy Expert Home insurance reviews (9156)

Good cover at a great price

Quick and easy to use .very competitive quote Reviewed on: 24th August 2023

Very professional and helpful nothing too hard

Very polite and friendly very helpful from start to finish. Would recommend Reviewed on: 24th August 2023

Renewal cost

I usually check with a comparison site before I renew, but Policy Expert have still come out as the best value. Reviewed on: 24th August 2023

Great

Excellent service! I recommend them, easy to apply Reviewed on: 24th August 2023

Value

Everything I require in this policy. Reviewed on: 24th August 2023

Good

Happy with home insurance policy Reviewed on: 24th August 2023

Indifferent

Until a claim is made, it's hard to review. If Policy Expert are not hellbent on ripping off customers and getting out of paying through vaguely worded policy documentation, then they are already far in the lead of other insurers. Reviewed on: 24th August 2023

Great insurance

Very easy to take out the insurance and great cover. Reviewed on: 24th August 2023

Peace of mind home I surance

It's difficult choosing home insurance nowadays and I spent a considerable amount of time this year considering which insurance company to go with. I did not choose the cheapest quote and I found that policy Expert provided everything that we required at a reasonable price. I am delighted so far with both the policy and communication with them. Reviewed on: 24th August 2023

Good customer service

I was tempted to move to another insurance provider this year but had a really helpful chat with an advisor who gave me a good deal so I was happy to stay with Policy Expert Reviewed on: 24th August 2023

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