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Policy Expert : Home insurance reviews

4.74
Based on 9,139 reviews, last reviewed 16th Jul 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great cover at a very competitive price! Under £200 for annual cover including Home Legal Select & Home Emergency Select - very happy with this! Reviewed on: 16th July 2026
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9140)

All good

5
Right name, Policy Exert. Good price, alot cheaper than other companies & so easy to arrange home insurance. Reviewed on: 24th August 2023

Always happy to help

5
I have never had any problems when it came to contacting policy expert always happy to help and make sure everything is correct. Reviewed on: 24th August 2023

Price - easy - deal done

5
As usual was shocked at renewal time so had to switch to find a cheaper policy. The policies I took out with Policy Expert were amazing regarding price, not needed to amend and hopefully never need to claim so can't compare their customer service. Hope their renewals are just as good as their initial quotes Reviewed on: 24th August 2023

Good value

4
Easy experience and a good price Reviewed on: 24th August 2023

No Fuss / No Rip-off.

5
I have used Policy Expert for a few years now. I shop around for alternative quotes every year but end up renewing with Policy Expert. Thankfully I haven't needed their claim service yet but am sure that will be smooth and fuss free as well. Reviewed on: 24th August 2023

Good quick customer service

5
Policy expert have always been well priced and all very quick to do can see everything via email perfect Reviewed on: 24th August 2023

Does what it's supposed to

5
Been using policy expert for a couple of years now, does what it's supposes to no worries Reviewed on: 24th August 2023

Great policy, fantastic prices and friendly customer services

5
Policy expert offer a great home insurance policy at a very competative rate. The customer service team are very helpful and friendly whenever called upon. Reviewed on: 24th August 2023

Great company

5
We have numerous insurance policies with Policy Expert and have always found them to be competitively priced and on the occasion we have had a query the team were friendly and answered all of our questions. Reviewed on: 24th August 2023

Home insurance you can trust

5
Easy to see what you are buying, no hidden extras Reviewed on: 24th August 2023

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