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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Never had a problem

5
Easy company to deal with makes it easy to start and renew there policy Reviewed on: 24th August 2023

Friendly, Fast & Efficient

5
Friendly, fast and efficient service Reviewed on: 24th August 2023

Excellent

5
Always an unbeatable renenwal price and when we had a claim it was dealt with easily and quickly Reviewed on: 24th August 2023

Amazing customer service and excellent cover.

5
Nothing is too much, such great service. I would definitely recommend Reviewed on: 24th August 2023

Always the best price

5
I’ve been with Policy Expert for 8 years now as they always come up the cheapest despite me looking on comparison sites to make sure we’re getting a good deal. Their customer service has always been excellent as well so I’ve never had a reason to move my policy! Reviewed on: 24th August 2023

Excellent all round

5
Policy expert are very easy to deal with and make everything clear and easy to understand. I definitely recommend them often. The customer service is excellent Reviewed on: 24th August 2023

Good, does the job!

5
Home insurance with Policy Expert. My home is insured because of Policy Expert. Policy Expert insures my home. With Policy Expert my home is insured. Thanks for coming to my Ted Talk. Reviewed on: 24th August 2023

great

5
i saved over £150 by moving to Policy Expert,the little contact i have had with them has been quick response,attentive and polite Reviewed on: 24th August 2023

Value for money, quick response

5
Explained clearly, and staff were very pleasant Reviewed on: 24th August 2023

Great service

5
Great service - quick and easy to complete and great value for money!!! Reviewed on: 24th August 2023

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