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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Competitive Prices and Great Service

Every year I am able to get a competitive price in comparison to other insurance. Thankfully we haven't had to use the policy but there are added extras that give us comfort and would use again! Reviewed on: 24th August 2023

Good company

Good staff, prices and products. Reviewed on: 24th August 2023

Never had a problem

Easy company to deal with makes it easy to start and renew there policy Reviewed on: 24th August 2023

Friendly, Fast & Efficient

Friendly, fast and efficient service Reviewed on: 24th August 2023

Excellent

Always an unbeatable renenwal price and when we had a claim it was dealt with easily and quickly Reviewed on: 24th August 2023

Amazing customer service and excellent cover.

Nothing is too much, such great service. I would definitely recommend Reviewed on: 24th August 2023

Always the best price

I’ve been with Policy Expert for 8 years now as they always come up the cheapest despite me looking on comparison sites to make sure we’re getting a good deal. Their customer service has always been excellent as well so I’ve never had a reason to move my policy! Reviewed on: 24th August 2023

Excellent all round

Policy expert are very easy to deal with and make everything clear and easy to understand. I definitely recommend them often. The customer service is excellent Reviewed on: 24th August 2023

Good, does the job!

Home insurance with Policy Expert. My home is insured because of Policy Expert. Policy Expert insures my home. With Policy Expert my home is insured. Thanks for coming to my Ted Talk. Reviewed on: 24th August 2023

great

i saved over £150 by moving to Policy Expert,the little contact i have had with them has been quick response,attentive and polite Reviewed on: 24th August 2023

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