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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,139 reviews, last reviewed 16th Jul 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great cover at a very competitive price! Under £200 for annual cover including Home Legal Select & Home Emergency Select - very happy with this! Reviewed on: 16th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Always the best price

I’ve been with Policy Expert for 8 years now as they always come up the cheapest despite me looking on comparison sites to make sure we’re getting a good deal. Their customer service has always been excellent as well so I’ve never had a reason to move my policy! Reviewed on: 24th August 2023

Excellent all round

Policy expert are very easy to deal with and make everything clear and easy to understand. I definitely recommend them often. The customer service is excellent Reviewed on: 24th August 2023

Good, does the job!

Home insurance with Policy Expert. My home is insured because of Policy Expert. Policy Expert insures my home. With Policy Expert my home is insured. Thanks for coming to my Ted Talk. Reviewed on: 24th August 2023

great

i saved over £150 by moving to Policy Expert,the little contact i have had with them has been quick response,attentive and polite Reviewed on: 24th August 2023

Value for money, quick response

Explained clearly, and staff were very pleasant Reviewed on: 24th August 2023

Great service

Great service - quick and easy to complete and great value for money!!! Reviewed on: 24th August 2023

Simple policy

Easy policy with simple terms. I've always had a great experience with these guys, so much so that I've come back 3 times for different policies Reviewed on: 24th August 2023

Great

Good service, good communication, no complaints. Reviewed on: 24th August 2023

Well Done policy expert

I’m using Policy Expert 4th year in the row;always excellent customer service;plenty of choices;competitive in price etc…Well done YOU!! Reviewed on: 24th August 2023

Would highly recommend

The whole process was very easy, and the customer service experience was really clear and helpful. I was very happy to renew for a second year with them. Reviewed on: 24th August 2023

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