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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Good value

Easy experience and a good price Reviewed on: 24th August 2023

No Fuss / No Rip-off.

I have used Policy Expert for a few years now. I shop around for alternative quotes every year but end up renewing with Policy Expert. Thankfully I haven't needed their claim service yet but am sure that will be smooth and fuss free as well. Reviewed on: 24th August 2023

Good quick customer service

Policy expert have always been well priced and all very quick to do can see everything via email perfect Reviewed on: 24th August 2023

Does what it's supposed to

Been using policy expert for a couple of years now, does what it's supposes to no worries Reviewed on: 24th August 2023

Great policy, fantastic prices and friendly customer services

Policy expert offer a great home insurance policy at a very competative rate. The customer service team are very helpful and friendly whenever called upon. Reviewed on: 24th August 2023

Great company

We have numerous insurance policies with Policy Expert and have always found them to be competitively priced and on the occasion we have had a query the team were friendly and answered all of our questions. Reviewed on: 24th August 2023

Home insurance you can trust

Easy to see what you are buying, no hidden extras Reviewed on: 24th August 2023

Great service at a great price

After searching for the best home insurance, I came across Policy Expert. Offering comprehensive cover with everything needed at great prices. The process was quick & simple to start the policy & I've had nothing but great customer service from them. 100% reccomend. Reviewed on: 24th August 2023

Easy to deal with and extremely competitive

I've been with policy expert for years. They are very easy to deal with . Happy to help, and extremely competitive. Would fully recommend. Reviewed on: 24th August 2023

Efficient & value for money

Been with policy expert for 3 years. Always come out top on comparison websites! Value for money. Good communication and prompt response. Reviewed on: 24th August 2023

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