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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Yet another year of good insurance

5
I always check the quotes for my home insurance when it comes round and yet again I renewed with Policy Expert. Their quote was unbeatable again. I rang up to confirm my renewal and it was done in no time. I haven’t been unlucky enough to have to claim with Policy Expert and hope I never will, but if the dealings I have had with them are anything to go by, I don’t think I will have any problems. Reviewed on: 24th August 2023

Great

5
Good price, and nice and easy to sort. Reviewed on: 24th August 2023

Excellent

5
Exceptional price and very good cover. Reviewed on: 24th August 2023

Simple no-nonsense approach to insurance cover

5
Quick and efficient approach to comprehensive insurance policies !! Reviewed on: 24th August 2023

Good price for house insurance

3
Pricing is good, renewals aren’t over the top like with other companies. But I’ve never had a need to claim or call so couldn’t say if I would recommend them if I actually needed to make a claim Reviewed on: 24th August 2023

Very good

5
Never had to claim, however premiums have always remained cheap. Reviewed on: 24th August 2023

Great Service

5
Policy Expert have been helpful from day 1. Great service and very helpful. Reviewed on: 24th August 2023

Brilliant

5
Great Price and service so simple to use and renew !! Reviewed on: 24th August 2023

Long standing customer

5
Noone has ever been able to match their quotes 10 years plus of being with them! Reviewed on: 24th August 2023

Value for money

5
Policy expert have always provided value for money and easy renewal policy that is communicated to me very openly and accurately. Very happy. Reviewed on: 24th August 2023

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