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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Professional service at a competitive price.

Policy expert go the extra mile to make there customers smile . Reviewed on: 24th August 2023

Competitive Prices and Great Service

Every year I am able to get a competitive price in comparison to other insurance. Thankfully we haven't had to use the policy but there are added extras that give us comfort and would use again! Reviewed on: 24th August 2023

Good company

Good staff, prices and products. Reviewed on: 24th August 2023

Never had a problem

Easy company to deal with makes it easy to start and renew there policy Reviewed on: 24th August 2023

Friendly, Fast & Efficient

Friendly, fast and efficient service Reviewed on: 24th August 2023

Excellent

Always an unbeatable renenwal price and when we had a claim it was dealt with easily and quickly Reviewed on: 24th August 2023

Amazing customer service and excellent cover.

Nothing is too much, such great service. I would definitely recommend Reviewed on: 24th August 2023

Always the best price

I’ve been with Policy Expert for 8 years now as they always come up the cheapest despite me looking on comparison sites to make sure we’re getting a good deal. Their customer service has always been excellent as well so I’ve never had a reason to move my policy! Reviewed on: 24th August 2023

Excellent all round

Policy expert are very easy to deal with and make everything clear and easy to understand. I definitely recommend them often. The customer service is excellent Reviewed on: 24th August 2023

Good, does the job!

Home insurance with Policy Expert. My home is insured because of Policy Expert. Policy Expert insures my home. With Policy Expert my home is insured. Thanks for coming to my Ted Talk. Reviewed on: 24th August 2023

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