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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Great value!

5
I chose policy expert as it offered the best value for money! Reviewed on: 24th August 2023

Excellent service

5
I was shocked when my renewal came from my old company. Everything was quick easy and simple with you guys! Reviewed on: 24th August 2023

Good service at a good price

5
Easy to deal with Policy Expert and sensible pricing packages Reviewed on: 24th August 2023

Very good insurance company.

5
Very reasonable price insurance and simple to insure. Reviewed on: 24th August 2023

Takes the stress away!

5
The whole process was so easy from start to finish! Also a whopping £150 cheaper than my previous provider, for a like for like policy!! Reviewed on: 24th August 2023

Happy to Recommend

5
Very happy with the service I have received to date . Not had to make a claim but needed advice and found to be friendly and professional. Policy is easy to understand and easy to take out. Reviewed on: 24th August 2023

Insurance your property

5
Been with policy expert for some years now Free legal advice Free home cover Reviewed on: 24th August 2023

Policy expert quick and easy

5
Setting up a home insurance with policy expert was quick and easy, good and friendly staff if need any help from their call center Reviewed on: 24th August 2023

Great service

5
I used a comparison site whilst not the cheapest this policy offered the best value Reviewed on: 24th August 2023

Top Insurance company

5
Only had to claim once they made it so easy with online claim no hanging around with phone calls could not fault will definitely stay with them Reviewed on: 24th August 2023

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