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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,139 reviews, last reviewed 16th Jul 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great cover at a very competitive price! Under £200 for annual cover including Home Legal Select & Home Emergency Select - very happy with this! Reviewed on: 16th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Great customer service

Very quick to answer the phone, good prices. No hidden charges. Overall great insurance Reviewed on: 24th August 2023

Customer service

They are very helpful. Staff were very courteous. Reviewed on: 24th August 2023

Good cover for a reasonable price

Cover has everything I need at a good price. Thanks Reviewed on: 24th August 2023

Great Service

Brilliant service and an excellent quality product at an affordable price Reviewed on: 24th August 2023

Efficient service and helpful

Good experience with trustworthy staff who helped me through my case Reviewed on: 24th August 2023

Good value - no hassle

I've used Policy Expert for my home insurance for several years now and always get a reasonable renewal offer. Reviewed on: 24th August 2023

Yet another year of good insurance

I always check the quotes for my home insurance when it comes round and yet again I renewed with Policy Expert. Their quote was unbeatable again. I rang up to confirm my renewal and it was done in no time. I haven’t been unlucky enough to have to claim with Policy Expert and hope I never will, but if the dealings I have had with them are anything to go by, I don’t think I will have any problems. Reviewed on: 24th August 2023

Great

Good price, and nice and easy to sort. Reviewed on: 24th August 2023

Excellent

Exceptional price and very good cover. Reviewed on: 24th August 2023

Simple no-nonsense approach to insurance cover

Quick and efficient approach to comprehensive insurance policies !! Reviewed on: 24th August 2023

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