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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

great

i saved over £150 by moving to Policy Expert,the little contact i have had with them has been quick response,attentive and polite Reviewed on: 24th August 2023

Value for money, quick response

Explained clearly, and staff were very pleasant Reviewed on: 24th August 2023

Great service

Great service - quick and easy to complete and great value for money!!! Reviewed on: 24th August 2023

Simple policy

Easy policy with simple terms. I've always had a great experience with these guys, so much so that I've come back 3 times for different policies Reviewed on: 24th August 2023

Great

Good service, good communication, no complaints. Reviewed on: 24th August 2023

Well Done policy expert

I’m using Policy Expert 4th year in the row;always excellent customer service;plenty of choices;competitive in price etc…Well done YOU!! Reviewed on: 24th August 2023

Would highly recommend

The whole process was very easy, and the customer service experience was really clear and helpful. I was very happy to renew for a second year with them. Reviewed on: 24th August 2023

Great customer service

Very quick to answer the phone, good prices. No hidden charges. Overall great insurance Reviewed on: 24th August 2023

Customer service

They are very helpful. Staff were very courteous. Reviewed on: 24th August 2023

Good cover for a reasonable price

Cover has everything I need at a good price. Thanks Reviewed on: 24th August 2023

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