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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Great Service

5
Brilliant service and an excellent quality product at an affordable price Reviewed on: 24th August 2023
Chris Mottram's avatar
Chris Mottram

Efficient service and helpful

5
Good experience with trustworthy staff who helped me through my case Reviewed on: 24th August 2023
Jamie Garbett's avatar
Jamie Garbett

Good value - no hassle

4
I've used Policy Expert for my home insurance for several years now and always get a reasonable renewal offer. Reviewed on: 24th August 2023
Mikko Clarke's avatar
Mikko Clarke

Yet another year of good insurance

5
I always check the quotes for my home insurance when it comes round and yet again I renewed with Policy Expert. Their quote was unbeatable again. I rang up to confirm my renewal and it was done in no time. I haven’t been unlucky enough to have to claim with Policy Expert and hope I never will, but if the dealings I have had with them are anything to go by, I don’t think I will have any problems. Reviewed on: 24th August 2023
Karen Mills's avatar
Karen Mills

Great

5
Good price, and nice and easy to sort. Reviewed on: 24th August 2023
Ste Chilvers's avatar
Ste Chilvers

Excellent

5
Exceptional price and very good cover. Reviewed on: 24th August 2023
Mark Watkins's avatar
Mark Watkins

Simple no-nonsense approach to insurance cover

5
Quick and efficient approach to comprehensive insurance policies !! Reviewed on: 24th August 2023
Marilyn Smith's avatar
Marilyn Smith

Good price for house insurance

3
Pricing is good, renewals aren’t over the top like with other companies. But I’ve never had a need to claim or call so couldn’t say if I would recommend them if I actually needed to make a claim Reviewed on: 24th August 2023
Christina T's avatar
Christina T

Very good

5
Never had to claim, however premiums have always remained cheap. Reviewed on: 24th August 2023
Mark Blundell's avatar
Mark Blundell

Great Service

5
Policy Expert have been helpful from day 1. Great service and very helpful. Reviewed on: 24th August 2023
Ross Studholme's avatar
Ross Studholme

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