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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9139 reviews)

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4.73

Based on 9,139 reviews, last reviewed 16th Jul 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great cover at a very competitive price! Under £200 for annual cover including Home Legal Select & Home Emergency Select - very happy with this! Reviewed on: 16th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Ok customer service

Prompt and efficient response, quick reaction & action required. Reviewed on: 24th August 2023

Great value policy

I got my renewal sent through to me at a good price with extras at no extra cost, I searched to beat it but couldn't , very refreshing change not having to change providers Reviewed on: 24th August 2023

Great company

Great company to be with and offer a great service Reviewed on: 24th August 2023

Smashing

Never had any issues with this. Cracking. Reviewed on: 24th August 2023

House and building insurance

Trying to find good insurance is quite a minefield with ridiculous prices , then I found policy expert ! NO hidden extras everything very clear staff were very professional, and I was fixed up in minutes I would highly recommend this company they are by far the best . Reviewed on: 24th August 2023

Theyre great

They have been really helpful and glad to vote for them Reviewed on: 24th August 2023

Stress Free Service

I’ve been really impressed with the service from policy expert so far. There was an incident where I had to claim on my policy and this was very straight forwards, simple and stress free. Reviewed on: 24th August 2023

Great value for money

Great value for Money. Friendly staff when I've call and issues resolved first time. Reviewed on: 24th August 2023

Simple

It's simple and affective police that covers what I need at a good price Reviewed on: 24th August 2023

helpful and value for money

prompt and helpful staff..no problems contacting this company Reviewed on: 24th August 2023

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