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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Policy expert quick and easy

Setting up a home insurance with policy expert was quick and easy, good and friendly staff if need any help from their call center Reviewed on: 24th August 2023

Great service

I used a comparison site whilst not the cheapest this policy offered the best value Reviewed on: 24th August 2023

Top Insurance company

Only had to claim once they made it so easy with online claim no hanging around with phone calls could not fault will definitely stay with them Reviewed on: 24th August 2023

Excellent service

Contacted them near Christmas 2021 as we had a fire. Came out CHRISTMAS EVE! to take photos, make report and clean up. Between Christmas and New Year was in contact regarding the claim. By early January claim agreed and payment made. Absolutely excellent service and I have renewed my policy with them and recommended them to others. Very competitive pricing too. Reviewed on: 24th August 2023

Easy

Very easy to navigate questions answered quickly Straight forward Help if required . Would recommend policy expert Reviewed on: 24th August 2023

Excellent Value

Excellent cover at a price I am willing to pay. Reviewed on: 24th August 2023

Great insurance cover

Very competitive price and easy to use website that enables you to view policy etc Reviewed on: 24th August 2023

Friendly and fantastic service

Very friendly customer service, very understanding with a personal touch. I have a few policies with these guys and have done so for many years. Reviewed on: 24th August 2023

Ok customer service

Prompt and efficient response, quick reaction & action required. Reviewed on: 24th August 2023

Great value policy

I got my renewal sent through to me at a good price with extras at no extra cost, I searched to beat it but couldn't , very refreshing change not having to change providers Reviewed on: 24th August 2023

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