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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9139 reviews)

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4.73

Based on 9,139 reviews, last reviewed 16th Jul 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great cover at a very competitive price! Under £200 for annual cover including Home Legal Select & Home Emergency Select - very happy with this! Reviewed on: 16th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Efficient and effective

Always hassle free to deal with and reasonably priced insurance. Been a customer for a number of years now and happy to stay Reviewed on: 24th August 2023

Excellent service

Easy process, competitive prices. Excellent overall! Reviewed on: 24th August 2023

Fantastic service

Fantastic service and they look after their policy holders. Would highly recommend. Reviewed on: 24th August 2023

Easy and Good Value

No hassles, easy to set up, never had to make a claim but I wouldnt anticipate any problems if the need arose. Reviewed on: 24th August 2023

Reliable and trustworthy

I have always had a great experience with Policy Expert. I find them competitively priced and the communication has always been good. Reviewed on: 24th August 2023

Brilliant customer focused service

Easy website to navigate and very responsive customer contact by phone Reviewed on: 24th August 2023

Great

Great service and competitive price. Useful portal to view policy Reviewed on: 24th August 2023

Review

Tell us a little more about your experience Reviewed on: 24th August 2023

Great Customer Service

I contacted policy experts for legal advice and they responded immediately and sent across all the necessary forms and provided me support and guidance. Luckily I don’t need to use the legal services in the end, but I am confident policy experts would be there to assist me in the future. Reviewed on: 24th August 2023

Straight forward and well-priced

Easy to set up and competitively priced Reviewed on: 24th August 2023

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