Paid advertisement
Smart Money People Logo
Newsletter

Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9156)

Great company

5
Great company to be with and offer a great service Reviewed on: 24th August 2023

Smashing

4
Never had any issues with this. Cracking. Reviewed on: 24th August 2023

House and building insurance

5
Trying to find good insurance is quite a minefield with ridiculous prices , then I found policy expert ! NO hidden extras everything very clear staff were very professional, and I was fixed up in minutes I would highly recommend this company they are by far the best . Reviewed on: 24th August 2023

Theyre great

5
They have been really helpful and glad to vote for them Reviewed on: 24th August 2023

Stress Free Service

4
I’ve been really impressed with the service from policy expert so far. There was an incident where I had to claim on my policy and this was very straight forwards, simple and stress free. Reviewed on: 24th August 2023

Great value for money

5
Great value for Money. Friendly staff when I've call and issues resolved first time. Reviewed on: 24th August 2023

Simple

5
It's simple and affective police that covers what I need at a good price Reviewed on: 24th August 2023

helpful and value for money

5
prompt and helpful staff..no problems contacting this company Reviewed on: 24th August 2023

Amazing

5
Really good helpful when needed great price Reviewed on: 24th August 2023

Review

5
No problems with using this company each year Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products