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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great insurance

Every claim paid with no hassle Reviewed on: 24th August 2023

Simple and easy to use

Very simple and straightforward Reviewed on: 24th August 2023

Great prices every year!!

I feel that Policy Expert look after their existing customers as much as new customers, prices are always great and policy is very comprehensive Reviewed on: 24th August 2023

5*

Great responsive company! Never had any issues with them and have been easy to contact. Reviewed on: 24th August 2023

Great value for money

The policy I've chosen is by fat the best value for money in comparison to all other providers! Reviewed on: 24th August 2023

Excellent

Brilliant company, great customer service and value for money Reviewed on: 24th August 2023

Insurance

Great home insurance great price. Friendly staff Reviewed on: 24th August 2023

Good cover for a good price

I have had home insurance with them for the last few years and am happy with the cover provided and the ease of contacting them. I always comparison check every year and have not found a policy of the same cover for the same price. Reviewed on: 24th August 2023

Friendly and simple to use

Been with them a few years now. My renewal quote was higher so I shipped around but they were able to match it. Friendly staff Reviewed on: 24th August 2023

Great value insurance

Great service, great pricing and a user friendly site. What’s not to like?! Reviewed on: 24th August 2023

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