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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9139 reviews)

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4.73

Based on 9,139 reviews, last reviewed 16th Jul 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great cover at a very competitive price! Under £200 for annual cover including Home Legal Select & Home Emergency Select - very happy with this! Reviewed on: 16th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Good cover for a good price

I have had home insurance with them for the last few years and am happy with the cover provided and the ease of contacting them. I always comparison check every year and have not found a policy of the same cover for the same price. Reviewed on: 24th August 2023

Friendly and simple to use

Been with them a few years now. My renewal quote was higher so I shipped around but they were able to match it. Friendly staff Reviewed on: 24th August 2023

Great value insurance

Great service, great pricing and a user friendly site. What’s not to like?! Reviewed on: 24th August 2023

excellent policy

Excellent renewal price. No need to shop around to try and find a policy that matches this company Reviewed on: 24th August 2023

Easy peasy

Easy to set up, renew and good value. Reviewed on: 24th August 2023

Good service

Great renewal process no hassle Reviewed on: 24th August 2023

Friendly and helpful

Much cheaper than my previous insurer with more ad ons to protect my things. Very friendly and helpful staff! Reviewed on: 24th August 2023

Painless

Does excactly what it say on the Tin Reviewed on: 24th August 2023

Amazing value for money

Been with policy expert for a good few years now and seem to be best value for money every year so must be close if not the best home insurance provider there is Reviewed on: 24th August 2023

Simple and Easy

All very straight forward, good prices easy to purchase insurance Reviewed on: 24th August 2023

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