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Policy Expert : Home insurance reviews

4.76
Based on 9,124 reviews, last reviewed 14th Aug 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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84%
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14%
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1%
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0%
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1%

Latest highest rating:

5

WORTH ALWAYS CHECKING POLICY EXPERTS Very easy to contact and usually will beat any other online quote for home insurance. Reviewed on: 14th August 2025
barry 's avatar
barry

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9124)

Satisfaction guaranteed.

5
Great service, prompt response, and total peace of mind. I am in my second year and looking forward to many more years. Reviewed on: 24th August 2023

Great easy site to use very competitive

5
Easy site to use very competitive Reviewed on: 24th August 2023

Uncomplicated cover

5
Expertise and efficiency in organising comprehensive cover . It was easy. Thank you Reviewed on: 24th August 2023

Great insurer, excellent service

5
The Home Insurance Policy Expert offers comprehensive coverage that ensures peace of mind for homeowners. With a wide range of features and benefits, this policy stands out as a reliable choice for safeguarding your property. One of the key strengths of this policy is its flexibility. It covers various perils including fire, theft, natural disasters, and even accidental damage. This ensures that your home and belongings are protected under diverse circumstances. The customizable options allow you to tailor the policy to your specific needs, whether you're a first-time homeowner or a long-time resident. The policy also provides exceptional customer service. Their support team is responsive and knowledgeable, assisting you through every step of the claims process. This is particularly valuable during stressful times when you need prompt assistance the most. While the policy's coverage is comprehensive, it's important to carefully review the terms and conditions. Like all insurance policies, there are limitations and exclusions that homeowners should be aware of. Some might find the premium slightly higher compared to other options on the market, but the level of coverage and quality of service justifies the cost. In conclusion, the Home Insurance Policy Expert offers a solid home insurance solution with its flexible coverage options, excellent customer service, and comprehensive protection. It's an ideal choice for those who prioritize peace of mind and are willing to invest in a policy that caters to their unique requirements. Reviewed on: 24th August 2023

Great price and coverage

5
Very easy to set up the police. Hassle free Reviewed on: 24th August 2023

Excellent price

5
Easy to purchase at an affordable price. Reviewed on: 24th August 2023

Simply the best

5
I have had to make two claims so easy to deal with and quick to settle Reviewed on: 24th August 2023

Price and Cover

5
Excellent price and Cover. Also stayed competitive at renewal so stayed with. Easy to customise cover. Recommended Reviewed on: 24th August 2023

Home insurance very reasonably priced

5
Experienced staff very efficient Reviewed on: 24th August 2023

outstanding

5
accurate detailed reports always on time Reviewed on: 24th August 2023

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