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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9156)

Fair price

5
Fair price, I've been with them for a few years now, I haven't needed to claim on my policy. Normally insurance companies give an inflated claim later on. I have always been given plenty notice near the end of my policy to shop around with the new price. Reviewed on: 24th August 2023
Gavin Halliday's avatar
Gavin Halliday

Great value

5
Great value home insurance. Easy to fill in form with quick response with great price. Reviewed on: 24th August 2023
Steven 's avatar
Steven

No complaints

5
Not had to put any claims in yet so can't comment much on my experience Reviewed on: 24th August 2023
Julia Ruth's avatar
Julia Ruth

Quick,easy,efficient

4
No hassle easy to set up.Great competitive price Reviewed on: 24th August 2023
Helga Jane Currie's avatar
Helga Jane Currie

Good value insurance with a great company

5
Easy to use website with market leading products at great prices. Have used them for many years and the consistently lead the pack in a competitive sector. Reviewed on: 24th August 2023
Ian Shaw's avatar
Ian Shaw

insurance as it says

3
like the rest and you will only know how good until you need it and you find out the loop holes exist everywhere Reviewed on: 24th August 2023
The Boss's avatar
The Boss

Great cover.

5
Very reasonably priced - quick and simple to get cover. Reviewed on: 24th August 2023
Pat Coburn's avatar
Pat Coburn

No hassle

5
Really easy to buy and no problems Reviewed on: 24th August 2023
Steph Colborne's avatar
Steph Colborne

Really impressed

5
Quick and easy to apply and really affordable. Reviewed on: 24th August 2023
claire bentick's avatar
claire bentick

fantastically amazing

5
Very helpful great price and would recommend to family and friends Reviewed on: 24th August 2023
graham's avatar
graham

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