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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

No hassle

Really easy to buy and no problems Reviewed on: 24th August 2023

Really impressed

Quick and easy to apply and really affordable. Reviewed on: 24th August 2023

fantastically amazing

Very helpful great price and would recommend to family and friends Reviewed on: 24th August 2023

Value for Money

Easy to manage - Convenient comprehensive cover Reviewed on: 24th August 2023

Simple, safe and such good value

So easy to use online. You know your policy is safe with Policy Expert. And, its such good value. Reviewed on: 24th August 2023

Trusted company

This is my third year with Policy Expert, and will not change. WHY.... easy to work with, good price for the cover, excellent customer service support. Reviewed on: 24th August 2023

Home insurance

Great product at a very Good price Reviewed on: 24th August 2023

Excellent insurance

Very competitive and good at keeping prices low the following year. Reviewed on: 24th August 2023

Hopless at paying up claims

Incident in May Still nowhere near settled Their appointed claims people's links do not work. Impossible to get in touch by phone, email or link. Keep away from them. A one star rating is much better than what they deserve Reviewed on: 24th August 2023

Very good on prices and services

Very good on prices and services Reviewed on: 24th August 2023

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