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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Hassle free company

Cannot complain with service I have had from Policy Expert. Everything sorted swiftly and without hiccups. Reviewed on: 24th August 2023

Excellent service

Very pleased with my home insurance with Policy Expert and have recommended to friends. They are customer focused Reviewed on: 24th August 2023

Great company

Super helpful with claim, that meant I renewed Reviewed on: 24th August 2023

Great value and great service

Had to make a couple of changes half way through the year and the customer service was excellent - friendly and quick Reviewed on: 24th August 2023

Customer service

I have been with this company for a number of years now and always found the procedure easy to access and any queries delt with both polite and professional Reviewed on: 24th August 2023

Exactly what they say they are

Really easy to sort out insurance, quick to send the documents and were by far the most affordable without scrmping on the necessaries. Easy to communicate with from start to finish. Would highly recommend. Reviewed on: 24th August 2023

Great service

When I had a blocked toilet waste pipe policyexpert were fantastic. I love the free home emergency cover for free gives me great piece of mind. Not the cheapest quote but you get what you pay for with these guys I would highly recommend to anyone Reviewed on: 24th August 2023

Quick, Affordable and Reliable Insurance

Quick, Affordable and Reliable Insurance Reviewed on: 24th August 2023

Good value & service

I review my insurance every year and Policy Expert often come top of the search engines Reviewed on: 24th August 2023

Quick, simple and great value!

It was very easy to set up my policy and work out the services I needed, all for a great price. Reviewed on: 24th August 2023

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