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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Happy with company

Happy with insurance. Clear on what you’re getting and competitive price Thank you Reviewed on: 24th August 2023

great value

I would like to commend policy expert for good value home insurance, and for the excellent and prompt customer service I received earlier this year. Didn't take long to get through the right person to help me. Reviewed on: 24th August 2023

Great so far!

Great company, provided lots of information and helpful. I haven't had to claim though so cannot verify that side. Reviewed on: 24th August 2023

Fair price

Fair price, I've been with them for a few years now, I haven't needed to claim on my policy. Normally insurance companies give an inflated claim later on. I have always been given plenty notice near the end of my policy to shop around with the new price. Reviewed on: 24th August 2023

Great value

Great value home insurance. Easy to fill in form with quick response with great price. Reviewed on: 24th August 2023

No complaints

Not had to put any claims in yet so can't comment much on my experience Reviewed on: 24th August 2023

Quick,easy,efficient

No hassle easy to set up.Great competitive price Reviewed on: 24th August 2023

Good value insurance with a great company

Easy to use website with market leading products at great prices. Have used them for many years and the consistently lead the pack in a competitive sector. Reviewed on: 24th August 2023

insurance as it says

like the rest and you will only know how good until you need it and you find out the loop holes exist everywhere Reviewed on: 24th August 2023

Great cover.

Very reasonably priced - quick and simple to get cover. Reviewed on: 24th August 2023

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