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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Brillaint insurance policy

We have used them since we brought our first home. They were able to beat the year after quote, and were very good when before i was having my log burner installed, and was able to give advice Reviewed on: 24th August 2023

Insurance claims

We recently had two separate claims within a few weeks and both were dealt with quickly and without any issues. Reviewed on: 24th August 2023

Good service

I've never had to claim but the service I've had has been good. Reviewed on: 24th August 2023

No fuss insurance at a reasonable premium

Easy registration and renewal. Good value compared to the rest of the market and also renewal loyalty perks. Reviewed on: 24th August 2023

Great service. No complaints

Really easy service to use. Great online portal to manage my account Reviewed on: 24th August 2023

Covered

Best reliable cover and easy to access Reviewed on: 24th August 2023

Policy Expert is awesome!

Best cover at the best price,. Great professionals and customer service! Reviewed on: 24th August 2023

Great company

Easy to use. Upfront and honest Great company Reviewed on: 24th August 2023

Sensible prices

Fast, efficient, and at a sensible price. I can't find anything cheaper for the same level of cover. Hassle free and quick to arrange. Reviewed on: 24th August 2023

Peter jones

Easy to use and good communication with your representative who answered my questions clearly Reviewed on: 24th August 2023

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