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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Worth it and I love it. I recommend to all .

Worth it . It’s really good Worth it and I love it. I recommend to all . Reviewed on: 2nd August 2024

Friendly and helpful.

Friendly and helpful.Good value for money Reviewed on: 2nd August 2024

Gave a reasonable quote.

Gave a reasonable quote. Happy with policy. However you cannot judge these companies until you are unfortunate and need to claim Reviewed on: 2nd August 2024

Policy Expert is the ONE.

it was easy and straight forward to complete my new Buildings and contents insurance. Also a lot cheaper than previous insurer! I have mentioned to family and friends about yourselves. Reviewed on: 2nd August 2024

Top Insurance

Easy to talk to an advisor. No pressure. Details were explained clearly Reviewed on: 2nd August 2024

Great value for money and website uncomplicated

Great value for money and website uncomplicated Reviewed on: 2nd August 2024

Easy to deal with.

Easy to deal with. Competitive insurance prices Reviewed on: 2nd August 2024

quick and easy -

quick and easy - not had to claim at all so cannot comment on claims procedure Reviewed on: 2nd August 2024

best price i've always found.

best price i've always found.not a company to just offer discount to new customers but offers same to existing customers, which should be commended Reviewed on: 2nd August 2024

Best insurance provider and value for money

Best value for money and provider Reviewed on: 2nd August 2024

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