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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Who is policy expert and why are you emailing me...

Who is policy expert and why are you emailing me Reviewed on: 2nd August 2024

Happy customer to sign up, excellent cover

Easy to sign up, excellent cover Reviewed on: 2nd August 2024

Great service

East to renew our policy,great service and competitive prices Reviewed on: 2nd August 2024

Excellent price and comprehensive cover.

Excellent price and comprehensive cover. Easy to navigate the website. Reviewed on: 2nd August 2024

A great insurance product.

A great insurance product. I haven't needed to claim fortunately but the cover looks to be what I need. Reviewed on: 2nd August 2024

No fuss, no frills, no hassle.

No fuss, no frills, no hassle. Easy to arrange and very price competitive. Policy covers all my needs and is comprehensive and good value for money. Reviewed on: 2nd August 2024

Not needed to claim so no experience of this

Not needed to claim so no experience of this Reviewed on: 2nd August 2024

Better than the big boys.

All online and easy to do and beats Churchill and the like by a mile. Every part of the insurance application was so simple to do. Reviewed on: 2nd August 2024

Good price.

Good price. No problems booking online Reviewed on: 2nd August 2024

Very good service so far with a very good dashboard...

Very good service so far with a very good dashboard which is quiet good to navigate Reviewed on: 2nd August 2024

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