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Policy Expert : Home insurance reviews

4.75
Based on 9,138 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great value for money and website uncomplicated

5
Great value for money and website uncomplicated Reviewed on: 2nd August 2024

Easy to deal with.

5
Easy to deal with. Competitive insurance prices Reviewed on: 2nd August 2024

quick and easy -

5
quick and easy - not had to claim at all so cannot comment on claims procedure Reviewed on: 2nd August 2024

best price i've always found.

4
best price i've always found.not a company to just offer discount to new customers but offers same to existing customers, which should be commended Reviewed on: 2nd August 2024

Best insurance provider and value for money

5
Best value for money and provider Reviewed on: 2nd August 2024

Who is policy expert and why are you emailing me...

3
Who is policy expert and why are you emailing me Reviewed on: 2nd August 2024

Happy customer to sign up, excellent cover

5
Easy to sign up, excellent cover Reviewed on: 2nd August 2024

Great service

5
East to renew our policy,great service and competitive prices Reviewed on: 2nd August 2024

Excellent price and comprehensive cover.

5
Excellent price and comprehensive cover. Easy to navigate the website. Reviewed on: 2nd August 2024

A great insurance product.

5
A great insurance product. I haven't needed to claim fortunately but the cover looks to be what I need. Reviewed on: 2nd August 2024

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