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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

outstanding

5
accurate detailed reports always on time Reviewed on: 24th August 2023

Great Value

5
Great value compared to other suppliers. Reviewed on: 24th August 2023

Cost effective and greats

5
Policy expert were able to provide right insurance for me at the right time. Especially at a time where other providers were giving a high quote Policy Expert were able to give me low quote. Reviewed on: 24th August 2023

Top service and up to date information

5
Policy expert always keep you up to date with everything and dealing with them s very easy. Reviewed on: 24th August 2023

QUICK, EASY , CHEAP

5
EVERYTHNG I NEEDED AT A GREAT RATE Reviewed on: 24th August 2023

Home Insurance

5
Well priced for the years home insurance, and covers more than expected Reviewed on: 24th August 2023

Easy company to deal with

5
I found them easy to deal with and good communication Reviewed on: 24th August 2023

Simple

5
Simple organisation to deal with, clear and policy terms (I didn't made a claim so just the sales side so far) Reviewed on: 24th August 2023

So far so good

4
Easy enough process and a very good premium price, so can't complain so far. Reviewed on: 24th August 2023

Excellent insurance

5
Excellent insurance, we had a claim with them a number of years ago, settled fast and efficiently Reviewed on: 24th August 2023

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