Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

View other Policy Expert products

4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9136)

Excellent insurance

Excellent insurance, we had a claim with them a number of years ago, settled fast and efficiently Reviewed on: 24th August 2023

Good price and website easy to use

Policy Expert are competitively priced and their website is very easy to navigate Reviewed on: 24th August 2023

Quick and easy process

When looking for home insurance, i came across Policy Expert. They had all the credentials i needed from a company. They are always polite and helpful. I would definitely recommend them Reviewed on: 24th August 2023

they've been great, really reasonably priced and very helpful

Always helpful, and willing to support, with reasonably priced contract Reviewed on: 24th August 2023

Value for money and service

Very competively priced and you have the options to add-on extras like Emergency Cover which I have had to use in the past and the service on the phone to help with resolve the situation was excellent. Would highly recommend. Reviewed on: 24th August 2023

Great company!

Great company, very competitive. Been with them several years now. Nice and easy to deal with. Great customer service. Highly recommend! Reviewed on: 24th August 2023

Excellent

Very good customer service and very good price Reviewed on: 24th August 2023

Great Company

Some companies just think you are not going to look to closely at their increase and just renew, Policy Expert handled everything very efficiently and promptly. Reviewed on: 24th August 2023

Fantastic

Bin with these 4 3 years add no.problem wotso ever at all Reviewed on: 24th August 2023

Faultless Insurance

Quick to buy, simple to log in / understand, fast support, great price. Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from West Brom Building Society 0.00 from 0 reviews
Home Insurance
from NatWest 2.91 from 40 reviews
Landlord Insurance
from LV (Liverpool Victoria) 3.65 from 2 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.74 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub