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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent insurance

Excellent insurance, we had a claim with them a number of years ago, settled fast and efficiently Reviewed on: 24th August 2023

Good price and website easy to use

Policy Expert are competitively priced and their website is very easy to navigate Reviewed on: 24th August 2023

Quick and easy process

When looking for home insurance, i came across Policy Expert. They had all the credentials i needed from a company. They are always polite and helpful. I would definitely recommend them Reviewed on: 24th August 2023

they've been great, really reasonably priced and very helpful

Always helpful, and willing to support, with reasonably priced contract Reviewed on: 24th August 2023

Value for money and service

Very competively priced and you have the options to add-on extras like Emergency Cover which I have had to use in the past and the service on the phone to help with resolve the situation was excellent. Would highly recommend. Reviewed on: 24th August 2023

Great company!

Great company, very competitive. Been with them several years now. Nice and easy to deal with. Great customer service. Highly recommend! Reviewed on: 24th August 2023

Excellent

Very good customer service and very good price Reviewed on: 24th August 2023

Great Company

Some companies just think you are not going to look to closely at their increase and just renew, Policy Expert handled everything very efficiently and promptly. Reviewed on: 24th August 2023

Fantastic

Bin with these 4 3 years add no.problem wotso ever at all Reviewed on: 24th August 2023

Faultless Insurance

Quick to buy, simple to log in / understand, fast support, great price. Reviewed on: 24th August 2023

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