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Policy Expert : Home insurance reviews

4.76
Based on 9,133 reviews, last reviewed 6th Sep 2025
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good value, straightforward application My policy was applied for via Money Supermarket. It was the cheapest policy on offer for my requirements and the application was straightforward. I al... Read more Reviewed on: 5th September 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9133)

they've been great, really reasonably priced and very helpful

5
Always helpful, and willing to support, with reasonably priced contract Reviewed on: 24th August 2023

Value for money and service

5
Very competively priced and you have the options to add-on extras like Emergency Cover which I have had to use in the past and the service on the phone to help with resolve the situation was excellent. Would highly recommend. Reviewed on: 24th August 2023

Great company!

5
Great company, very competitive. Been with them several years now. Nice and easy to deal with. Great customer service. Highly recommend! Reviewed on: 24th August 2023

Excellent

5
Very good customer service and very good price Reviewed on: 24th August 2023

Great Company

5
Some companies just think you are not going to look to closely at their increase and just renew, Policy Expert handled everything very efficiently and promptly. Reviewed on: 24th August 2023

Fantastic

5
Bin with these 4 3 years add no.problem wotso ever at all Reviewed on: 24th August 2023

Faultless Insurance

5
Quick to buy, simple to log in / understand, fast support, great price. Reviewed on: 24th August 2023

Great all round!

5
No complaints, was easy to switch to my new product and they gave me the best cost! Nothing to gripe about! Reviewed on: 24th August 2023

excellent customer service

5
The customer service was excellent. Reviewed on: 24th August 2023

Great

5
Perfect prices , no fuss , quick set up Reviewed on: 24th August 2023

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