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Policy Expert : Home insurance reviews

4.76
Based on 9,132 reviews, last reviewed 5th Sep 2025
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good value, straightforward application My policy was applied for via Money Supermarket. It was the cheapest policy on offer for my requirements and the application was straightforward. I al... Read more Reviewed on: 5th September 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9132)

Top service and up to date information

5
Policy expert always keep you up to date with everything and dealing with them s very easy. Reviewed on: 24th August 2023

QUICK, EASY , CHEAP

5
EVERYTHNG I NEEDED AT A GREAT RATE Reviewed on: 24th August 2023

Home Insurance

5
Well priced for the years home insurance, and covers more than expected Reviewed on: 24th August 2023

Easy company to deal with

5
I found them easy to deal with and good communication Reviewed on: 24th August 2023

Simple

5
Simple organisation to deal with, clear and policy terms (I didn't made a claim so just the sales side so far) Reviewed on: 24th August 2023

So far so good

4
Easy enough process and a very good premium price, so can't complain so far. Reviewed on: 24th August 2023

Excellent insurance

5
Excellent insurance, we had a claim with them a number of years ago, settled fast and efficiently Reviewed on: 24th August 2023

Good price and website easy to use

5
Policy Expert are competitively priced and their website is very easy to navigate Reviewed on: 24th August 2023

Quick and easy process

5
When looking for home insurance, i came across Policy Expert. They had all the credentials i needed from a company. They are always polite and helpful. I would definitely recommend them Reviewed on: 24th August 2023

they've been great, really reasonably priced and very helpful

5
Always helpful, and willing to support, with reasonably priced contract Reviewed on: 24th August 2023

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