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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Quick and easy process

5
When looking for home insurance, i came across Policy Expert. They had all the credentials i needed from a company. They are always polite and helpful. I would definitely recommend them Reviewed on: 24th August 2023

they've been great, really reasonably priced and very helpful

5
Always helpful, and willing to support, with reasonably priced contract Reviewed on: 24th August 2023

Value for money and service

5
Very competively priced and you have the options to add-on extras like Emergency Cover which I have had to use in the past and the service on the phone to help with resolve the situation was excellent. Would highly recommend. Reviewed on: 24th August 2023

Great company!

5
Great company, very competitive. Been with them several years now. Nice and easy to deal with. Great customer service. Highly recommend! Reviewed on: 24th August 2023

Excellent

5
Very good customer service and very good price Reviewed on: 24th August 2023

Great Company

5
Some companies just think you are not going to look to closely at their increase and just renew, Policy Expert handled everything very efficiently and promptly. Reviewed on: 24th August 2023

Fantastic

5
Bin with these 4 3 years add no.problem wotso ever at all Reviewed on: 24th August 2023

Faultless Insurance

5
Quick to buy, simple to log in / understand, fast support, great price. Reviewed on: 24th August 2023

Great all round!

5
No complaints, was easy to switch to my new product and they gave me the best cost! Nothing to gripe about! Reviewed on: 24th August 2023

excellent customer service

5
The customer service was excellent. Reviewed on: 24th August 2023

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