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Policy Expert : Home insurance reviews

4.76
Based on 9,133 reviews, last reviewed 6th Sep 2025
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good value, straightforward application My policy was applied for via Money Supermarket. It was the cheapest policy on offer for my requirements and the application was straightforward. I al... Read more Reviewed on: 5th September 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9133)

Insurance

4
Not had any problems with any claims I’ve made Reviewed on: 24th August 2023

Responsive Service & Reasonable Price

5
Highly Customer Centric & Reasonable Price Reviewed on: 24th August 2023

Excellent

5
Have had absolutely no problems with Policy Expert and would recommend to everyone Reviewed on: 24th August 2023

Phenomenal Service Guarenteed

5
Customer service, price, helpfulness. Nithibg is too much trouble, PolicyvExpert provide everything you need in a Home Insurance Provider. Look no further.. Reviewed on: 24th August 2023

Great

5
Good communication and great service Reviewed on: 24th August 2023

good choice

5
Good service and nice choice, will recommend. Reviewed on: 24th August 2023

Good

4
Pleased with the service so far. Would recommend Reviewed on: 24th August 2023

Great home insurance

5
Nice and affordable home insurance. Reviewed on: 24th August 2023

Great service and price

5
Great service and price, been renewing for several years. Reviewed on: 24th August 2023

Super easy to deal with, decent company

5
I’ve been using Policy Expert for years, both for home insurance and other insurance types. I’ve never had an issue, always had a pleasant and positive experience, and will continue to use them :) Reviewed on: 24th August 2023

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