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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
233% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great all round!

5
No complaints, was easy to switch to my new product and they gave me the best cost! Nothing to gripe about! Reviewed on: 24th August 2023

excellent customer service

5
The customer service was excellent. Reviewed on: 24th August 2023

Great

5
Perfect prices , no fuss , quick set up Reviewed on: 24th August 2023

Insurance

4
Not had any problems with any claims I’ve made Reviewed on: 24th August 2023

Responsive Service & Reasonable Price

5
Highly Customer Centric & Reasonable Price Reviewed on: 24th August 2023

Excellent

5
Have had absolutely no problems with Policy Expert and would recommend to everyone Reviewed on: 24th August 2023

Phenomenal Service Guarenteed

5
Customer service, price, helpfulness. Nithibg is too much trouble, PolicyvExpert provide everything you need in a Home Insurance Provider. Look no further.. Reviewed on: 24th August 2023

Great

5
Good communication and great service Reviewed on: 24th August 2023

good choice

5
Good service and nice choice, will recommend. Reviewed on: 24th August 2023

Good

4
Pleased with the service so far. Would recommend Reviewed on: 24th August 2023

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