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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Super easy to deal with, decent company

5
I’ve been using Policy Expert for years, both for home insurance and other insurance types. I’ve never had an issue, always had a pleasant and positive experience, and will continue to use them :) Reviewed on: 24th August 2023

Value for money

4
Been my second year now with the company. Offere me good policy for lowest market price. Reviewed on: 24th August 2023

Excellent service

5
Excellent service by Policy Expert. I was more than happy enough to refer Policy Expert to my mum who is very pleased with her Policy and the reassurance it gives her. Reviewed on: 24th August 2023

Easy & great insurance

5
As a first time buyer, I wanted a company who was quick & easy to buy insurance through, policy expert just did this! Thank you :) Reviewed on: 24th August 2023

Awesome company

5
Very friendly and professional company. Sorted out my home insurance quickly Reviewed on: 24th August 2023

Top service

5
Very reasonable and competitive Reviewed on: 24th August 2023

Brilliant value for money insurance

5
Poly expert were very easy to deal with and obtain a quote and their prices were much better then other insurers Reviewed on: 24th August 2023

Great service at a great price

5
Straightforward, east ymto use service Reviewed on: 24th August 2023

Great company easy to deal with

5
Been a customer for 2 years, zero issues so far. Reviewed on: 24th August 2023

Great provider

5
Never had any problems, super grateful. Reviewed on: 24th August 2023

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