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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

233% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great home insurance

Nice and affordable home insurance. Reviewed on: 24th August 2023

Great service and price

Great service and price, been renewing for several years. Reviewed on: 24th August 2023

Super easy to deal with, decent company

I’ve been using Policy Expert for years, both for home insurance and other insurance types. I’ve never had an issue, always had a pleasant and positive experience, and will continue to use them :) Reviewed on: 24th August 2023

Value for money

Been my second year now with the company. Offere me good policy for lowest market price. Reviewed on: 24th August 2023

Excellent service

Excellent service by Policy Expert. I was more than happy enough to refer Policy Expert to my mum who is very pleased with her Policy and the reassurance it gives her. Reviewed on: 24th August 2023

Easy & great insurance

As a first time buyer, I wanted a company who was quick & easy to buy insurance through, policy expert just did this! Thank you :) Reviewed on: 24th August 2023

Awesome company

Very friendly and professional company. Sorted out my home insurance quickly Reviewed on: 24th August 2023

Top service

Very reasonable and competitive Reviewed on: 24th August 2023

Brilliant value for money insurance

Poly expert were very easy to deal with and obtain a quote and their prices were much better then other insurers Reviewed on: 24th August 2023

Great service at a great price

Straightforward, east ymto use service Reviewed on: 24th August 2023

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