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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Fantastic home insurance

5
Fantastic home insurance, brilliant customer service Reviewed on: 24th August 2023

Good cover good price

4
Was easy to add extra items on to my policy like my engagement ring & wasn’t too much extra. Also the best price when it came to renewal too Reviewed on: 24th August 2023

Brilliant

5
Easy, clear, no-fuss home insurance. What more could you want? Reviewed on: 24th August 2023

Easy peasy

5
Easy peasy, easy peasy, easy peasy Reviewed on: 24th August 2023

Brilliant

5
Policy expert offers very competitive prices with great coverage. Customer service is second to none. Overall a great company Reviewed on: 24th August 2023

Excellent Value

5
Very happy with Policy Expert, by far the best value for money I have found. Reviewed on: 24th August 2023

Easy to use website and great customer service

5
Love it! And like the fact I can easily speak to a human being. Have recommended to my family already. Reviewed on: 24th August 2023

Simple and cost effective

5
Couldn't be happier with policy expert. Good levels of cover, cheapest premiums around and very easy to administer/renew. Reviewed on: 24th August 2023

Helpful and friendly staff

5
Helpful and friendly staff who talk you through the process and answer any questions! Reviewed on: 24th August 2023

I have used them couple times

3
I have used them couple times now sadly this year they have put up the insurance by extra £70+ now so now will have to switch shocking it should be cheaper not more Reviewed on: 24th August 2023

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