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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great company easy to deal with

5
Been a customer for 2 years, zero issues so far. Reviewed on: 24th August 2023

Great provider

5
Never had any problems, super grateful. Reviewed on: 24th August 2023

Fantastic home insurance

5
Fantastic home insurance, brilliant customer service Reviewed on: 24th August 2023

Good cover good price

4
Was easy to add extra items on to my policy like my engagement ring & wasn’t too much extra. Also the best price when it came to renewal too Reviewed on: 24th August 2023

Brilliant

5
Easy, clear, no-fuss home insurance. What more could you want? Reviewed on: 24th August 2023

Easy peasy

5
Easy peasy, easy peasy, easy peasy Reviewed on: 24th August 2023

Brilliant

5
Policy expert offers very competitive prices with great coverage. Customer service is second to none. Overall a great company Reviewed on: 24th August 2023

Excellent Value

5
Very happy with Policy Expert, by far the best value for money I have found. Reviewed on: 24th August 2023

Easy to use website and great customer service

5
Love it! And like the fact I can easily speak to a human being. Have recommended to my family already. Reviewed on: 24th August 2023

Simple and cost effective

5
Couldn't be happier with policy expert. Good levels of cover, cheapest premiums around and very easy to administer/renew. Reviewed on: 24th August 2023

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