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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Faultless Insurance

5
Quick to buy, simple to log in / understand, fast support, great price. Reviewed on: 24th August 2023

Great all round!

5
No complaints, was easy to switch to my new product and they gave me the best cost! Nothing to gripe about! Reviewed on: 24th August 2023

excellent customer service

5
The customer service was excellent. Reviewed on: 24th August 2023

Great

5
Perfect prices , no fuss , quick set up Reviewed on: 24th August 2023

Insurance

4
Not had any problems with any claims I’ve made Reviewed on: 24th August 2023

Responsive Service & Reasonable Price

5
Highly Customer Centric & Reasonable Price Reviewed on: 24th August 2023

Excellent

5
Have had absolutely no problems with Policy Expert and would recommend to everyone Reviewed on: 24th August 2023

Phenomenal Service Guarenteed

5
Customer service, price, helpfulness. Nithibg is too much trouble, PolicyvExpert provide everything you need in a Home Insurance Provider. Look no further.. Reviewed on: 24th August 2023

Great

5
Good communication and great service Reviewed on: 24th August 2023

good choice

5
Good service and nice choice, will recommend. Reviewed on: 24th August 2023

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