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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9156)

Good

4
Pleased with the service so far. Would recommend Reviewed on: 24th August 2023

Great home insurance

5
Nice and affordable home insurance. Reviewed on: 24th August 2023

Great service and price

5
Great service and price, been renewing for several years. Reviewed on: 24th August 2023

Super easy to deal with, decent company

5
I’ve been using Policy Expert for years, both for home insurance and other insurance types. I’ve never had an issue, always had a pleasant and positive experience, and will continue to use them :) Reviewed on: 24th August 2023

Value for money

4
Been my second year now with the company. Offere me good policy for lowest market price. Reviewed on: 24th August 2023

Excellent service

5
Excellent service by Policy Expert. I was more than happy enough to refer Policy Expert to my mum who is very pleased with her Policy and the reassurance it gives her. Reviewed on: 24th August 2023

Easy & great insurance

5
As a first time buyer, I wanted a company who was quick & easy to buy insurance through, policy expert just did this! Thank you :) Reviewed on: 24th August 2023

Awesome company

5
Very friendly and professional company. Sorted out my home insurance quickly Reviewed on: 24th August 2023

Top service

5
Very reasonable and competitive Reviewed on: 24th August 2023

Brilliant value for money insurance

5
Poly expert were very easy to deal with and obtain a quote and their prices were much better then other insurers Reviewed on: 24th August 2023

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