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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Gave what was needed

Easy to use set up and have good value for money. Would recommend to others and use again Reviewed on: 20th September 2022

Straightforward insurance

Clear, concise and straightforward to set up policy and view online. Reviewed on: 20th September 2022

Affordable House Insurance

Happy with the service and support received from Policy Expert, very affordable price with home insurance that suits my needs. Reviewed on: 20th September 2022

Reputation

Insure what you have required. After you bought home insurance from this company. They will take care and compensation what you lost. Reviewed on: 20th September 2022

Home insurance

Competitive rates. Easy application Reviewed on: 19th September 2022

Consistent renewal price

I have been with policy expert for a number of years. Before I was constantly changing as renewal tariffs were increased. I feel I great cover for a competitive tariff. Reviewed on: 19th September 2022

Nice set up

Easy to do great price great website Reviewed on: 18th September 2022

Understand

Very helpful and explanation very well of the products Reviewed on: 18th September 2022

Easy and inexpensive

Very easy process and clear winner in terms of cost. Reviewed on: 18th September 2022

Good policy and easy to set up

Helpful advisors. Explained terminology and listened well. Reviewed on: 18th September 2022

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