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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Home insurance

Competitive rates. Easy application Reviewed on: 19th September 2022

Consistent renewal price

I have been with policy expert for a number of years. Before I was constantly changing as renewal tariffs were increased. I feel I great cover for a competitive tariff. Reviewed on: 19th September 2022

Nice set up

Easy to do great price great website Reviewed on: 18th September 2022

Understand

Very helpful and explanation very well of the products Reviewed on: 18th September 2022

Easy and inexpensive

Very easy process and clear winner in terms of cost. Reviewed on: 18th September 2022

Good policy and easy to set up

Helpful advisors. Explained terminology and listened well. Reviewed on: 18th September 2022

Quality

Policy Expert provide quality insurance cover for a very reasonable cost Reviewed on: 18th September 2022

Fantastic value insurance

Fantastic price, easy to arrange online. Reviewed on: 18th September 2022

Peace of mind

We haven’t needed to claim, however knowing we have insurance (just in case we need it, hopefully we won’t) gives us peace of mind. Reviewed on: 18th September 2022

Good vale and great customer service

I have used Policy Expert a few times and am very happy with the value of my policies and the customer service. Will continue to use them! Reviewed on: 17th September 2022

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