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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

A Pleasure to Insure

I’ve taken both home and car insurance policies out with The Policy Expert. On both occasions the registering and customer service has been excellent. Reviewed on: 15th September 2022

Easy to deal with

The company was easy to deal with. Everything was explained to me and I understood the policy conditions which were very straight forward. Reviewed on: 15th September 2022

Great company

Would highly recommend, great company, great service, excellent price Reviewed on: 15th September 2022

Excellent service

From claiming to renewal the service offered is beyond excellent. Reviewed on: 15th September 2022

Landlord insurance

Great rates & easy setup. I would recommend Policy Expert! Reviewed on: 15th September 2022

Excellent customer service

I had occasion to contact customer service and was surprised and delighted by how quickly the issue was resolved Reviewed on: 15th September 2022

Excellent company, efficient service and a good deal

Looked on the Internet as usual to review existing provider in March this year and instantly saw Policy Expert was a good deal so signed up with with minimum fuss. Cheers Reviewed on: 15th September 2022

No fuss policy provider

Competitively priced insurance with all the frills that others charge extra for. Would highly recommend 5* Reviewed on: 15th September 2022

Excellent cover at affordable prices

Helpful staff with good response times. Accurate descriptions of policy all at affordable prices with a good reputation. Reviewed on: 15th September 2022

Fantastic

Not used them for much but so polite on the phone and advice was great Best value around too Reviewed on: 15th September 2022

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