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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9136 reviews)

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4.73

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent service

Really appreciated how straightforward it was to set up my home insurance, thank you. Reviewed on: 15th September 2022

Easy to deal with

Fair price and easy to speak to. Reviewed on: 15th September 2022

Good stuff

Very good service and cheap price. Reviewed on: 15th September 2022

No Hassle Insurance

Easy to deal with both on-line and via telephone. Any questions quickly answered. Reviewed on: 15th September 2022

Not pushy, helpful!

No hassle, easy to deal with all done online & the experience was straight forward Reviewed on: 15th September 2022

Excellent Insurance

Easy to complete. Well priced. Recommended. Reviewed on: 15th September 2022

Excellent customer service

This company are 1st class for customers Reviewed on: 15th September 2022

Excellent web site

I was searching for house insurance and went on the Policy Expert site, it was easy to navigate and easy to understand, I had an excellent quote from them so much so that I also have my car insurance with them as well. Would definitely recommend to family and friends. Reviewed on: 15th September 2022

Very competitive and easy to administer

Policy Expert was very competitive on my home insurance and their website and documentation all very clear and easy to navigate Reviewed on: 15th September 2022

Efficient, competitive pricing, what more could you want !

As per the title, quietly efficient throughout ! Reviewed on: 15th September 2022

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