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Policy Expert : Home insurance reviews

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4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Reasonably priced.

5
Lots included in the policy for a very reasonable price. I felt reassured that my home would be insured without any financial concerns. Reviewed on: 15th September 2022
Rach93's avatar
Rach93

Great value

5
Great value not had to claim so can’t comment Reviewed on: 15th September 2022
Michael Smith's avatar
Michael Smith

Home Insurance

5
simple, straight forward and easy Reviewed on: 15th September 2022
Mark Hodgetts's avatar
Mark Hodgetts

Superb service

5
Excellent service easy to use on web good value for money Reviewed on: 15th September 2022
Albert cox's avatar
Albert cox

Policy Expert

4
Was very easy to buy on line and extremely reasonably priced. Haven't had a claim so can't say what that's like. Reviewed on: 15th September 2022
Dot Fell's avatar
Dot Fell

Best value

5
I've not been unfortunate enough to call on Policy Expert with regards a claim, touch wood. However they are regulated and I've used well established and well reviewed company's before and had issues, so it's a gamble whover you choose and it's down to all Companies to prove their reliability, time will tell. So far I'm glad I chose them. Reviewed on: 15th September 2022
Doug Owen's avatar
Doug Owen

Home Insurance

5
Brilliant price, easy to set up- would recommend Reviewed on: 15th September 2022
DC's avatar
DC

No messing

5
No messing about , simple and straight forward and competitive Reviewed on: 15th September 2022
Mark.yt 's avatar
Mark.yt

Hassle free insurance

4
Competitively priced and easy to deal with insurance. Good online portal and jargon free. Reviewed on: 15th September 2022
Andrew Morden's avatar
Andrew Morden

Competitive premium and generous cover

5
I was pleasantly surprised at the overall cover, considering the premium, and things have cworked smoothly since then. Reviewed on: 15th September 2022
Patrick Smyth's avatar
Patrick Smyth

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