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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Excellent

5
Great value for money and nice to deal with Reviewed on: 15th September 2022
jane sillett's avatar
jane sillett

Easy and reasonably priced!

4
Made the process easy and was very reasonable. Reviewed on: 15th September 2022
Hannah 's avatar
Hannah

Excellent

5
Very quick and easy setup,no problems and suits all my needs at an excellent price.could not be more happier, thank you Reviewed on: 15th September 2022
andrewroz@hotmail.co.uk's avatar
[email protected]

Fabulous claim handling.

5
I took out my home insurance with Policy Expert in February having checked the cost and read the revues both of which were very positive. Unfortunately, we had a fire in our kitchen in May which caused serious damage. The claims handling via Trinity Claims was second to none and the whole issue was dealt with very quickly and with expert tradesmen recommended and all arranged by them. I would not hesitate to recommend them and thank them for gold star service. Reviewed on: 15th September 2022
Paul Ireland's avatar
Paul Ireland

The name says it all.

5
Great price, great policy. What more do you need? Reviewed on: 15th September 2022
EzJ's avatar
EzJ

Easy to purchase no drama

5
No issues as of yet if the price stays right I will be renewing Reviewed on: 15th September 2022
Michelle savill 's avatar
Michelle savill

Grey company

5
Never have any issue always get our home insurance with them. Best price and good value for money. Reviewed on: 15th September 2022
Adam's avatar
Adam

Home insurance

5
Good company to be with and reasonable price too Reviewed on: 15th September 2022
Saimir Berisho 's avatar
Saimir Berisho

Excellent

5
Very efficient and prompt service Reviewed on: 15th September 2022
Dennis conway's avatar
Dennis conway

No hassle...simply excellent!!!

5
Great customer service and easy to make claims and update your account and policies. Reviewed on: 15th September 2022
Fahad faisal's avatar
Fahad faisal

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