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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Competitive premium and generous cover

5
I was pleasantly surprised at the overall cover, considering the premium, and things have cworked smoothly since then. Reviewed on: 15th September 2022
Patrick Smyth's avatar
Patrick Smyth

Excellent company

5
I have used policy expert for a number of years and recommend them as good value for the insurance provided and easy to use website.! Excellent Reviewed on: 15th September 2022
Gordon Bevan 's avatar
Gordon Bevan

Value for money

5
Very good customer service and value for money Reviewed on: 15th September 2022
A lintern's avatar
A lintern

Excellent

5
Excellent customer service and value for money, great communication as well Reviewed on: 15th September 2022
Elle's avatar
Elle

Insure yer home for a good price

5
Searched for ages looking for home insurance that covered my needs. Policy Expert provided a level of cover few other companies came close to for the price. Correction no other company. My advice is don’t automatically renew with the well known big boys as we all tend to do for convenience and a degree of playing it safe. Go Policy Expert Reviewed on: 15th September 2022
James Grierson's avatar
James Grierson

Great value

5
Customer contact was very good and the value for money excellent Reviewed on: 15th September 2022
Stuart Goodwin's avatar
Stuart Goodwin

Excellent customer service

5
Very good company competitive prices makes u feel relax Reviewed on: 15th September 2022
Ashraf's avatar
Ashraf

Value for money

5
Policy expert give value for money with a professional website easy to navigate. Reviewed on: 15th September 2022
Ricky Answer's avatar
Ricky Answer

Happy new client

4
It is cheap and good quality. Very easy to understand the policy. However i had no claim yet so no experience on that.That is why the 4 stars Reviewed on: 15th September 2022
Maria's avatar
Maria

Just what I needed

5
I had not heard of this company before but the price was good and the cover excellent so I checked it out and everything I found was positive. After an easy process, I renewed my insurance with them and all has been great since. Reviewed on: 15th September 2022
Pauline 's avatar
Pauline

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