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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Straightforward and low cost

I was impressed by the terms and inclusions for the price, and communication has been exemplary - what I needed to know when I needed to know it, but no superfluous nonsense. Reviewed on: 15th September 2022

Comprehensive cover at a good rate

Really pleased with the service and very good rates Reviewed on: 15th September 2022

Quickest ever

Got silly Price update for my house contents and buildings insurance, decided to use Policy expert, so glad I did, changed within half an hour, saved £200, Not bad for half an hours work !! Reviewed on: 15th September 2022

Very good value, excellent customer service

It was very simple from getting a quotation through to taking out the policy. Great value for money too. Reviewed on: 15th September 2022

Great Customer Service

First time set up very straightforward. Online is user friendly Reviewed on: 15th September 2022

Cover I wanted, with no issues

Easy to set up, documentation easy to access and digest. All the online account features you'd expect. No complaints at all. (Caveat: not had any cause to make a claim, so cannot judge the claims process) Reviewed on: 15th September 2022

Very good value

We were very surprised at the cost for the cover we required, would recommend Reviewed on: 15th September 2022

Straightforward

Easy website, well set out and all clearly understandable. The most significant being excellent cost for value in the such economic times, thank you Reviewed on: 15th September 2022

Easy to buy

Buying was easy. Extra cover included in basic price. Reviewed on: 15th September 2022

Easy home insurance

Straight forward easy to do no hassle home insurance great to deal with and very competitive price Reviewed on: 15th September 2022

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