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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Good value

5
Good value good coverage for home insurance. Clear options on website making it easy to choose what you want or don't want. Reviewed on: 10th August 2022

Good buy

5
Great cover at the best price easy to complete on line.Highly recommended. Reviewed on: 10th August 2022

So far, so good.

5
I recently took out a policy from this company. Very simple online procedure. Excellent value. Thankfully, no further services yet required. Reviewed on: 10th August 2022

Great value for money

5
This was the easiest home insurance I’ve ever bought. Their pricing for better cover than most others is very competitive and the online journey was simple and quick. Reviewed on: 10th August 2022

Smoooothe online process

5
Very easy to navigate online, and very competitive pricing. What's not to like. Well done PE. Reviewed on: 10th August 2022

Great cover at a great price

5
Hassle free insurance at an affordable price Reviewed on: 10th August 2022

Simply the best

5
The website was easy to use, gave me the best value quotations with all the necessary information to be able to make a choice, and best of all was not pushy in collecting intrusive details before offering quotations. Reviewed on: 10th August 2022

Simple, affordable

5
Easy to use, insurance made simple, with various alternatives depending on cost. Reviewed on: 10th August 2022

Good insurance provider

5
Reasonable prices, cheaper than anyone else when I was searching and covers all you need with a reasonable excess. Haven’t had to claim but online system seems easy enough to use if I needed to. Reviewed on: 10th August 2022

Great Product & Service

5
Looking for building insurance in a hurry when we exchanged I was pleased to find a product which completely suited our needs at a great price. The policy was easy to arrange with good communication throughout. Reviewed on: 10th August 2022

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