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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Bought policy online - couldn't have been easier!

5
Online process was quick, easy and informative, documents were well presented and so easy to understand cover, knew exactly what I was getting, very rare for an insurance policy! Reviewed on: 10th August 2022
Ben's avatar
Ben

Excellent Home Insurance

5
Policy Expert provide the full Home Insurance package at an extremely reasonable price. Signing up for the policy is straightforward and very quick and easy. Everything is in plain English so you know exactly what you are getting when you sign up for the policy. An excellent all round service. Reviewed on: 10th August 2022
David Hopkins's avatar
David Hopkins

Does the job

4
Does the job for a relatively reasonable price. Reviewed on: 10th August 2022
Craftiii4's avatar
Craftiii4

Excellent service

5
Policy Expert provided me with a seamless professional service with cost options to suit my requirements. Reviewed on: 10th August 2022
Ian Morgan's avatar
Ian Morgan

Great product at a competitive price

5
Simple, easy to navigate website. Excellent product options to choose from at a competitive price. Reviewed on: 10th August 2022
Amie's avatar
Amie

Expert service

5
Very good price and easy to do wood recommend to anyone . Reviewed on: 10th August 2022
Frederick's avatar
Frederick

Easy and efficient

5
I enquired about taking out a policy and had further questions on some specifics. I was told the query would be referred to another team, who promptly contacted me within 24 hours, booked an appropriate time to speak to me and then confirmed this was fine. I was really impressed with the customer service and communication provided, and then how easy it was to confirm the policy once we had exchanged. Reviewed on: 10th August 2022
Heather Carroll's avatar
Heather Carroll

Good value Home insurance.

5
Great cover plenty options to suit all. 2 nd to none for value and fair assesment of cover. Reviewed on: 10th August 2022
Roger Martin's avatar
Roger Martin

Excellent service

5
Great service, easy to get quotes. Recommended by family. Reviewed on: 10th August 2022
Lisa Cato's avatar
Lisa Cato

Very competitively priced & straight forward online process

5
I am always dubious of purchasing insurance products online but Policy Expert made the process very straight forward, accessible, unambiguous and provided the best overall price for my insurance needs. Reviewed on: 10th August 2022
R Insley's avatar
R Insley

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