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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Quick and easy

Quick and easy to do it online, probably the easiest out of all of them. Reviewed on: 10th August 2022

Easy and well priced!

For a new home owner we found policy expert super easy to use and able to store documents. Would recommend! Reviewed on: 10th August 2022

Very good policy coverage for the price

Cheaper than all other comparable policies that I found for my house Reviewed on: 10th August 2022

Half the price of Direct Line and easier to deal with

Shopped around for Home and Contents insurance when we got our renewal from Direct Line.The cover from Policy Expert was as good as Direct Line and literally half the price. Easy to arrange and great value for money. Direct Line would not budge on our renewal quote so we moved to Policy Expert Reviewed on: 10th August 2022

That was easy!

How to make sorting house insurance easy. A few clicks of a mouse.. and bosh "done".. Reviewed on: 10th August 2022

Excellent service provided

A pleasure to deal with and competitively priced. Reviewed on: 10th August 2022

Policy Expert home insurance

Great service ............................................ Reviewed on: 10th August 2022

Great home insurance product

Policy expert offered a good home insurance product for great price. I was particularly after home insurance with accidental cover. Policy expert included this within the cover and was still cheaper than their competitors. Home insurance is a must but they offer a reasonable price for people who will be thinking of ever increasing cost of living prices Reviewed on: 10th August 2022

Not made a claim

I've not made a claim so hard to assess how helpful they are. Reviewed on: 10th August 2022

Competitively priced home insurance compared with other market leaders

Chose Policy Expert mainly on basis of their competitively-priced quote. Arranging insurance online was straightforward. Have not had to make a claim so far so cannot comment on their claims handling Reviewed on: 10th August 2022

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