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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Very competitive and easy to set up

I had been quoted a very large premium which was exactly the same cover on a smaller house than a family members on the same estate by a larger well known company. Double the price in fact. I went with Policy expert as the cover was very similar to what I already had for almost half the cost I was quoted. It was easy to set up online. I also got key cover and really like the idea of having a key ring to help with lost keys etc. these were sent through quite quickly after the set up as well. Reviewed on: 10th August 2022

Quick and easy

Quick and easy to do it online, probably the easiest out of all of them. Reviewed on: 10th August 2022

Easy and well priced!

For a new home owner we found policy expert super easy to use and able to store documents. Would recommend! Reviewed on: 10th August 2022

Very good policy coverage for the price

Cheaper than all other comparable policies that I found for my house Reviewed on: 10th August 2022

Half the price of Direct Line and easier to deal with

Shopped around for Home and Contents insurance when we got our renewal from Direct Line.The cover from Policy Expert was as good as Direct Line and literally half the price. Easy to arrange and great value for money. Direct Line would not budge on our renewal quote so we moved to Policy Expert Reviewed on: 10th August 2022

That was easy!

How to make sorting house insurance easy. A few clicks of a mouse.. and bosh "done".. Reviewed on: 10th August 2022

Excellent service provided

A pleasure to deal with and competitively priced. Reviewed on: 10th August 2022

Policy Expert home insurance

Great service ............................................ Reviewed on: 10th August 2022

Great home insurance product

Policy expert offered a good home insurance product for great price. I was particularly after home insurance with accidental cover. Policy expert included this within the cover and was still cheaper than their competitors. Home insurance is a must but they offer a reasonable price for people who will be thinking of ever increasing cost of living prices Reviewed on: 10th August 2022

Not made a claim

I've not made a claim so hard to assess how helpful they are. Reviewed on: 10th August 2022

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