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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Good service

Good price and high level of quality service.. Reviewed on: 13th September 2021

Great price

Easy to switch and best price by a mile Reviewed on: 13th September 2021

Good for the money

Easy to contact when needed, good price for the cover of insurance Reviewed on: 12th September 2021

Quick and easy to set up

I found it quick and easy to set up my new home insurance policy, allowing me to switch provider after 8 years. Reviewed on: 12th September 2021

Great value

Comprehensive cover which consistently beats its competitors Reviewed on: 12th September 2021

No hassle, great price

No hassle great price, would recommend Reviewed on: 12th September 2021

good service

good service and easy online access Reviewed on: 12th September 2021

Fantastic service

Efficient, hassle-free service. Would definitely recommend! Reviewed on: 12th September 2021

Great cover at a great price

I have used Policy Expert for a number of insurance policies and have always found it quick and easy and very competitively priced. Reviewed on: 12th September 2021

Review

Great customer service. When contacted about my policy they were polite and really happy to help and was quick to resolve. Reviewed on: 12th September 2021

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