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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Simple and easy to organise

4
I've not had too much experience with the customer service aspect as of yet, but obtaining the policy was extremely fuss free and simple - would use again. Great value for money also. Reviewed on: 12th September 2021

Great value for money.

4
Quick and easy purchase for great level of cover. Good value for money. Haven't had to use yet, hopefully I won't need it. Reviewed on: 12th September 2021

Value for money

4
I found their policy to be the best for the price , a value purchase Reviewed on: 12th September 2021

Affordable & Easy

4
Affordable prices for insurance and easy to apply. Policy Expert were the most competitive prices when comparing and A LOT cheaper than our previous provider. Reviewed on: 12th September 2021

Great value, great cover

5
Policy Expert were such great value for money. And surprising what was covered for the price. Thanks Policy Expert Reviewed on: 12th September 2021

Quick and easy

5
Quick and easy to fill in online forms Reviewed on: 12th September 2021

Great product at a great price

5
Great product at a great price. Would recommend Reviewed on: 12th September 2021

Easy, cheap and very professional

5
easy to switch very good prices vs coverage. I would recommend it to anyone. Reviewed on: 12th September 2021

Easy insurance

4
Very quick and easy to get at very reasonable price would recommend to anybody. Reviewed on: 12th September 2021

Home insurance

5
Easy to use website and very good value for money, would recommend Reviewed on: 12th September 2021

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