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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9124 reviews)

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4.76

Based on 9,124 reviews, last reviewed 14th Aug 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

WORTH ALWAYS CHECKING POLICY EXPERTS Very easy to contact and usually will beat any other online quote for home insurance. Reviewed on: 14th August 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9124)

All so easy

Just moved home, so went back to our previous house insurance providers. Everything was so straightforward and stress free. Would definitely recommend this provider Reviewed on: 11th September 2021

Best I've ever had

The customer service is excellent, very approachable when you are trying to work through difficult issues and it is very well priced Reviewed on: 11th September 2021

Join with confidence

All home insurance bases covered with confidence and value Reviewed on: 11th September 2021

Swift service

I haven't had to make a claim but easy to buy the policy. Reviewed on: 11th September 2021

Awesomeness!

I was caught short by my previous provider. I'd been with them for years no problem but they cancelled my policy. I had never made a claim. I went online etc etc and Policy Expert came up. Very easy to deal with, especially when I was at work and also really affordable. 10/10! I hope to be with them for years to come. Reviewed on: 11th September 2021

Easy to buy and understand

Good support team . Exactly support that I received after brought. Reviewed on: 11th September 2021

Great value

Was really easy to do had all the extras I wanted to add & was a really COMPETITIVE price. Reviewed on: 11th September 2021

Excellent company

Easy to book insurance.excellent company. Reviewed on: 10th September 2021

Great price and easy to access the website!!

Needed to change my insurance, get a cheaper price, but can never be bothered going through all the tiresome websites, they were fab from beginning to end! Reviewed on: 10th September 2021

Competitive Price, Good Cover

Competitive pricing, good level of cover options with an easy to navigate website experience. I haven't yet had to deal with any claims, but no issues so far. Reviewed on: 10th September 2021

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