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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9125 reviews)

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4.76

Based on 9,125 reviews, last reviewed 14th Aug 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

WORTH ALWAYS CHECKING POLICY EXPERTS Very easy to contact and usually will beat any other online quote for home insurance. Reviewed on: 14th August 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9125)

Great service and communication

I have never had to claim from them but communication and service has always been very good they actually saved me money when I phoned to renew this year Reviewed on: 11th September 2021

Easy process and good price

I’ve used Policy Expert a few times over the years and they have always been quick and efficient Reviewed on: 11th September 2021

Easy to use

Easy to set up and use, very straight forward and good value Reviewed on: 11th September 2021

Home insurance

Excellent value for money. Highly recommended Reviewed on: 11th September 2021

Very competitive

Obtained and purchased a very competitive quote for home and contents insurance online Easy to navigate website and all relevant information to hand Reviewed on: 11th September 2021

Couldn't be more pleased with Policy Expert

When my previous house and contents policy was due for renewal, I was shocked by how much the premium had increased, even though I have never claimed, and my circumstances hadn't changed. That was when I came across Policy Expert, which offered better cover for half the cost of my previous cover. Navigating the Policy Expert site and buying the policy was simple and straightforward. I would recommend Policy Expert to anyone about to renew their cover or take out new cover. Reviewed on: 11th September 2021

Best quote around

The website was very easy to use and the company gave the best overall quote. I can't say how good they would be if I were to make a claim as I have had no experience in that regard to date. But so far their service has been exemplary. Reviewed on: 11th September 2021

Good!

I've been lucky enough not to need to claim so can't comment on that process but the customer service from new business to renewal was easy and I was well informed throughout! Reviewed on: 11th September 2021

Good value

Easy to switch, simple online process and competitive price Reviewed on: 11th September 2021

Great value product for home insurance

Really easy and quick to switch to Policy Expert. Reliable service at great value. Reviewed on: 11th September 2021

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