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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Really easy to use and a good price

This was very straight forward and simple, I had all the information I need and it was very clear and easy to understand. Reviewed on: 10th September 2021

Great

All round easy experience, just what I wanted and made things very stress free. Highly recommended. Reviewed on: 10th September 2021

Great product & service

This is the second time in 3 years that I have used Policy Expert for my home insurance - best price, really easy application process & been really pleased with everything thus far. Reviewed on: 10th September 2021

Policy Expert for smooth insurance

Easy transition to Policy Expert with a competitive quote. Makes being a customer a pleasure. Reviewed on: 10th September 2021

Good service

I used then at my precio9us address but on moving to this adreess lost their details in the maelstrom of moving Imm now back with them Reviewed on: 10th September 2021

Great value for money

Having used a comparison site, Policy Expert came out top, easy to use site and a huge saving on our previous insurer. Reviewed on: 10th September 2021

Excellent product offering and service

Looking into my annual home insurance renewal, Policy Expert were able to offer a superior cover for a much reduced cost. The customer service operative was friendly and knowledgeable. The whole process was easy and my documents were available to download immediately. Very impressed. Reviewed on: 10th September 2021

Simple

Easy and efficient way to insure Reviewed on: 10th September 2021

Value for money and easy to access

As a new customer, I received excellent and courteous telephone service followed up by prompt provision of documentation which is easy to understand. Reviewed on: 10th September 2021

Fantastic service, easy to use, great experience

Easy to use and view what the policy covers. Overall straightforward and great service. Reviewed on: 10th September 2021

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