Smart Money People Logo
Go to business site
Share this page
Link copied

Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Policy Expert Home insurance reviews (9136)

Nice and easy insurance.

5
I found the purchase of Home Insurance to be straightforward and easy to do online. Good price and good service -- Thank you. Reviewed on: 10th September 2021
Martin Beckett's avatar
Martin Beckett

Cost effective for excellent cover of your Home & personal Contents!

5
After checking all the best Buildings & Contents Insurance Policies I found Policy Expert to be the best overall cover at the best price! This has given me the piece of mind to know for only a few pounds a month my home & all my Contents will be protected should the worst ever happen. Reviewed on: 10th September 2021
Rebecca Murnin 's avatar
Rebecca Murnin

Simple, effective and reassuring

5
Policy expert take the stress out of shopping around for home insurance providers. The service is extremely strong, with comprehensive packages and outstanding communication. The customer portal is great too. Why look anywhere else?! Reviewed on: 10th September 2021
Jon's avatar
Jon

Good customer service

5
Very helpful and again good customer service Reviewed on: 10th September 2021
Rasib 's avatar
Rasib

Brilliant

5
Fast. Easy and safe. Policy expert are brilliant to use Reviewed on: 10th September 2021
sophie's avatar
sophie

Brilliant

5
Cheap affordable but all the cover needed Reviewed on: 10th September 2021
Victorialouisehall@hotmail.com's avatar
[email protected]

great to deal with

4
one item needed clarification and this was quickly dealt with! Reviewed on: 10th September 2021
ron.collis's avatar
ron.collis

Reasonable price for great cover

5
I am paying 1/3 of my renewal premium for a higher level of cover. What more can I say - VERY happy! Reviewed on: 10th September 2021
KD's avatar
KD

Efficient

5
Found me the best value home insurance after my previous insurer the CoOp betrayed its roots and its members. Reviewed on: 10th September 2021
Eugene Smith's avatar
Eugene Smith

Good Value for Money

5
Economical and good. Best value for money. Reviewed on: 10th September 2021
Usman Babar's avatar
Usman Babar

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill