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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

A one stop company!!!

5
Easy to deal with company with an easy to understand policy which, suited my needs! BZ Reviewed on: 10th September 2021

Great service

5
Easy and quick process to purchase home insurance. Reviewed on: 10th September 2021

Great site and easy to use

5
Policy Expert kept me informed of any changes and offer very competitive rates Reviewed on: 10th September 2021

Great and quick experience

5
Quick quote and fair price, overall great experience! Reviewed on: 10th September 2021

Value for money

5
Great cover and a very reasonable price. Reviewed on: 10th September 2021

Why go anywhere else!

5
Cheapest insurance on the market with great features and benefits within the Policy. Felt reassured by all the fantastic reviews. Well done Policy Expert :) Reviewed on: 10th September 2021

Value for money

4
In comparison to my previous insurers Policy Expert were half the price for better cover with smaller excesses. A win win situation! Reviewed on: 10th September 2021

Quick and easy

5
The gentleman on the phone was friendly and knowledgeable. It was a quick and easy process. Reviewed on: 10th September 2021

Great value for money

5
Great services and amazing value for money, easy to purchase online, plenty of perks and benefits using this company. I would highly recommend using them. Reviewed on: 10th September 2021

Quick and great service

5
Very friendly and experienced staff, great price. Reviewed on: 10th September 2021

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