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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

great service

Not only a great service but they found me a good price. Reviewed on: 10th September 2021

Highly recommend

Went online to get home insurance quotes and found Policy Expert to be very helpful they answered all of my questions saved me a lot and provided more coverage than my previous Insurance Company. Reviewed on: 10th September 2021

premier house insurance

The name of the company underpins the excellent service and value for money, no nonsense easily understood and efficient. well done Reviewed on: 10th September 2021

Excellent company, very responsive.

Customer Service Team helped me allot with my insurance, they have close review of my situation and advised me, which insurance to take. Reviewed on: 10th September 2021

Very happy with the policy they found me and with the service they provided

Quick, Easy and value for money - very happy Reviewed on: 10th September 2021

Went through cashback site they do pay out AVOID

Disgusting company, How can you trust them when they do not pay cashback AVOID>>>>> Reviewed on: 10th September 2021

My go to site when looking to renew

Always manage to find me the the product I want at the right price. Reviewed on: 10th September 2021

Very helpful

Policy expert were very helpful when I was arranging home insurance for a new house purchase. They were able to send me info that I could pass to my solicitors before I took out the actual policy. They offered a brilliant price for a key find service and had many additional options that I hadn’t seen with other companies. Really happy with the service and plan to be a long term customer! Reviewed on: 10th September 2021

Very good quality

Very good price for home insurance policy easy to understand good customer service ten out of ten Reviewed on: 10th September 2021

Hassles free new house insurance

I was very pleased with how simple the process was to start my new policy. So far I'm very happy with my insurance and level of communication I received from the company. Reviewed on: 10th September 2021

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