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Policy Expert : Home insurance reviews

View other Policy Expert products
4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Excellent customer service

5
Since signing up with Pplicy Expert the customer service has been exceptional. I was kept regularly informed via email with regards to my policy and my policy was explained to me via telephone by a friendly and helpful member of staff. Any questions that I had regarding my policy were explained at the time Would definitely recommend to anyone. Reviewed on: 10th September 2021
Brian Smith's avatar
Brian Smith

Good service

5
Signing up for Policy Expert was easy--and they are cheap as well. =) Reviewed on: 10th September 2021
Jacob Jewusiak's avatar
Jacob Jewusiak

Good cover

5
Top of price comparison sites with good cover for the price. Reviewed on: 10th September 2021
Gary Kershaw's avatar
Gary Kershaw

Good service

5
Very easy to use website and very good service Reviewed on: 10th September 2021
Pamela Farrow's avatar
Pamela Farrow

Good Company

5
Policy Expert is a good and genuene insurance company. Reviewed on: 10th September 2021
Pradeep Vyas's avatar
Pradeep Vyas

home insurance

5
Very easy to set up complete satisfied Reviewed on: 10th September 2021
davidbottomley@hotmail.co.uk's avatar
[email protected]

Friendly Company

5
I had to contact this company with a request over my insurance policy and I must express how delighted I received not only the information I received but the extremely helpful and thoughtful response from this company. In fact I have now recommended this company to my family and I am looking forward to my car insurance quotation when it will be due next year. Reviewed on: 10th September 2021
bob Hope's avatar
bob Hope

Best value home insurance around for miles...

5
Easy to use website and checkout online, policy docs straight forward, everything you need from an insurance company. Reviewed on: 10th September 2021
David J. McLanaghan's avatar
David J. McLanaghan

Seem ok

4
Quite easy to apply good price but until you need to claim can't really tell Reviewed on: 10th September 2021
JDB of all trades's avatar
JDB of all trades

Great

5
Easy to use and buy policy and great price Reviewed on: 10th September 2021
J's avatar
J

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