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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Home insurance

Great easy process and a super price Reviewed on: 10th September 2021

Great price, good level of cover

Very competitive price but also a good and clear level of cover. Emergency cover added for free and when I needed to make a claim it was quick and simple and money was in my account within a few days. Reviewed on: 10th September 2021

House and buildings insurance

Great price and easy to set up my new policy Reviewed on: 10th September 2021

Great value

A great policy for a great price , which is what people are looking for. Reviewed on: 10th September 2021

Quick, simple and low price.

I was buying a new house and needed home insurance quickly. Policy Expert trumped the other insurance providers and had very competitive prices. They covered all of my needs. Highly recommemd to family and friends. Reviewed on: 10th September 2021

Policy Expert-Does what it says on the tin!

Easy to use website, no hidden extras. You can change personal info online with no hassle. Good uk customer service too! Reviewed on: 10th September 2021

Experts in Insurance

First time we have needed to change our home insurance provider for over 6 years. Policy Expert ticked all the boxes for the cover we required at a price we loved. Customer service was superb and the application straight forward. Reviewed on: 10th September 2021

Excellent service

It was straightforward and easy to buy my insurance . The price was very reasonable ; legal assistance and home emergency are included . Policy Expert are impressively efficient ; I asked for the documents to be posted to me . Two days later , they arrived . I am very pleased indeed with my new insurance . Reviewed on: 10th September 2021

Quick and easy

Very competitive premium. Purchasing policy is very simple and easy Love it Thanks policy expert Reviewed on: 10th September 2021

OUTSTANDING DEAL!! Number 1 option

Absolutely Outstanding Deal! Customer gets The Highest Value service for the Best price!! The One and Only Option for Home insurance. Hopefully you will stay Leaders in Front of market. Thanks Reviewed on: 10th September 2021

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