Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Value for money and was happy to recommend to a fami...

Value for money and was happy to recommend to a family member Reviewed on: 2nd August 2024

Easy process

Easy process and value for money Reviewed on: 2nd August 2024

So easy to arrange.

So easy to arrange. Would definitely recommend to anyone for value for money. Reviewed on: 2nd August 2024

Good price for an inclusive policy...

It offered what I was looking for at a good price. I have never had to claim and that can be a true indication of an effective insurance policy. Reviewed on: 2nd August 2024

Great service. Very competitive too

Renewed my policy, which is testament to good service, with competitive pricing. Reviewed on: 2nd August 2024

Easy to navigate website

Easy to navigate and buy from the website, thank you Reviewed on: 2nd August 2024

Like frosties....

They're greeeeeeeeeeeeeeeeeeeeat! Reviewed on: 2nd August 2024

As I have not made a claim yet ....

As I have not made a claim ... the jury is out and the quality of the insurance Reviewed on: 2nd August 2024

Alls good so far but never had to claim and althoug...

Alls good so far but never had to claim and although hopefully I wont have to my review can only reflect that its all been good so far Reviewed on: 2nd August 2024

Great value for money

I used a comparison site to renew my buildings and contents insurance and Policy Expert came up with an excellent deal. They offered great value for money, including extra cover which other insurance companies charged for. It was very easy to select the amount of cover required and simple to buy online. I never made a claim so cannot comment about that process but I would certainly recommend them based on my own experience Reviewed on: 2nd August 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord insurance (discontinued)
from Saga 4.76 from 38 reviews
Home insurance
from Privilege 3.23 from 25 reviews
Home insurance
from Hastings Direct 3.06 from 72 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub