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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Home insurance

Good cover for both buildings and rebuild costs Reviewed on: 2nd August 2024

Best price in the market

Best price in the market and easy/fast to complete the puchase Reviewed on: 2nd August 2024

Good badic price

Good basic price but extras like legal cover seems expensive. Reviewed on: 2nd August 2024

Straight forward to get, no claims made,

Straight forward to get, no claims made, Reviewed on: 2nd August 2024

Very straightforward and value for money.

Very straightforward on line. The benefit tick list on gocompare was equal to much more expensive companies. Reviewed on: 2nd August 2024

Value for money and was happy to recommend to a fami...

Value for money and was happy to recommend to a family member Reviewed on: 2nd August 2024

Easy process

Easy process and value for money Reviewed on: 2nd August 2024

So easy to arrange.

So easy to arrange. Would definitely recommend to anyone for value for money. Reviewed on: 2nd August 2024

Good price for an inclusive policy...

It offered what I was looking for at a good price. I have never had to claim and that can be a true indication of an effective insurance policy. Reviewed on: 2nd August 2024

Great service. Very competitive too

Renewed my policy, which is testament to good service, with competitive pricing. Reviewed on: 2nd August 2024

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