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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Is my first time having insurance with them so I need a bit of time to know them very well

3
At the moment just cruising with them Reviewed on: 9th September 2021

Excellent value for fair price

5
Easy to see options on line when selecting cover providers Reviewed on: 9th September 2021

Quick and efficient

5
Simple to sort and efficient as well as being a competitive price. Reviewed on: 9th September 2021

Top out of many

5
Most competitive quote from the compare the market comparison site... Reviewed on: 9th September 2021

Very competitive price not a cheap deal

5
I renewed my home building and contents insurance with Policy Experts after doing a quick comparison. It was way cheaper than my current insurers renewal price and with the new policy I get far more cover for way less money. A win win! Reviewed on: 9th September 2021

Home insurance review

5
I found the service easy, informative and useful when processing my new home insurance quote Reviewed on: 9th September 2021

Great company

5
Great company. Quick and easy, competitive prices. Very happy. Reviewed on: 9th September 2021

Affordable and great cover

5
The whole process of signing up to Policy Expert was simple. The quote was by far the best we had and included extras others didn't include. Reviewed on: 9th September 2021

Great and simple to switch

5
Great price and so easy to switch. I made a small error on the original info given and customer service were incredibly helpful in sorting it out. Great service. Reviewed on: 9th September 2021

Policy Expert

5
The name of the company speaks for itself, they really are experts. They provided me the same level of cover for roughly £20 cheaper a month from my bank. Really easy and straight forward website. 5 stars from me Reviewed on: 9th September 2021

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