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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Just Brilliant

5
Policy Expert from quotation, purchase and documents quick and competitive very easy to do and no hassle Reviewed on: 9th September 2021

Good customer service

5
My home insurance policy is competitively priced and the policy expert customer response is impressively immediate. Very happy. Reviewed on: 9th September 2021

Easy to use

5
Easy to set up online easy to understand Best I've used ! Reviewed on: 9th September 2021

Mr idnan mahmood

5
Cheapest and best around! Glad I joined this company and I have not been disappointed! Reviewed on: 9th September 2021

Simple and easy to join

4
Simple quick and easy to join. Very competitive rates. Reviewed on: 9th September 2021

Great home insurance quote!

5
Quick and easy to get a quote, and cheapest quote around with great level of cover! Reviewed on: 9th September 2021

Great value for money

4
Great value for money and easy to arrange Reviewed on: 9th September 2021

My house insurance

5
Easy to contact. Great customer service and a very reasonable price Reviewed on: 9th September 2021

Simple, comprehensive and value for money

5
I obtained a quote for house insurance through Compare the Market. Having selected Policy Expert as the best value provider I simply contacted them via their website, completed a few details and made the payment. Couldn't have been simpler to get great cover at a great price. Reviewed on: 9th September 2021

Easy to contact and deal with

4
Moving home,easy to contact policy expert with friendly advice provided Reviewed on: 9th September 2021

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