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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Very easy to set up and good customer service.

5
Very easy to set up and good customer service. Reviewed on: 2nd August 2024

quick efficient friendly and good value

5
quick efficient friendly and good value Reviewed on: 2nd August 2024

All very positive.

5
All very positive. Always speak to a human Reviewed on: 2nd August 2024

Great friendly service.

5
Great friendly service.easy and helpful Reviewed on: 2nd August 2024

Happy with Policy Expert service.

5
House and contents insurance premium was best price. Cover was quick and easy to arrange. Reviewed on: 2nd August 2024

Worth checking

4
Worth checking the price against orhers Reviewed on: 2nd August 2024

Good value and great communication would recommend

5
Good value and great communication would recommend Reviewed on: 2nd August 2024

Competitive and easy to arrange .

4
Competitive and easy to arrange. Reviewed on: 2nd August 2024

Easy clear website and considerably better cover for...

5
Easy clear website and considerably better cover for less money than previous provider Reviewed on: 2nd August 2024

Everything simple and well explained

5
Everything simple and well explained Reviewed on: 2nd August 2024

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